CareScout is a recognized leader at helping families make informed senior care decisions. When it comes to finding care, quality and cost matter most.
You may have been referred to CareScout as a benefit from your long-term care insurance company or your employer, to help you with long-term care needs. To get started, please call 800.571.1918 or submit an email inquiry. If you found us on your own, please go to AARP® Caregiving Help and Advice from Genworth, which is a caregiving support service offered by CareScout's parent company for AARP members and their families
CareScout Services for Families
Whether the need is for adult day care, home health care services, or facility care, you can work with a professionally trained Care Advocate who can answer questions and perform an objective needs assessment to create a service plan. Care Advocates have expertise in matching families with providers according to needs and wishes. Our CareScout services for families may include the following:
The Care Advocacy Program
1. Work with a Professional Care Advocate.
Thousands of families have benefited from working with professionally trained Care Advocates who are available to answer care related questions, assess eldercare needs and wishes, and help determine an appropriate course of action1. Care Advocates can help families get peace of mind by locating and coordinating high quality, cost-effective services.
Care Advocates are professionals at helping families assess needs and find care. They are not sales or marketing professionals. The program fee is all inclusive and you will not be charged on an hourly basis so that you can connect on an ongoing basis during the service event.
2. CareScout Ratings® & Reports.
CareScout was the first company in America to publish quality-of-care ratings on certified nursing homes and home
care agencies. CareScout makes these valuable, proprietary ratings and reports available to you as appropriate to
empower you with comparative information to make smart choices.
3. Comprehensive Database.
Through a Care Advocate, families have access to the nation's most comprehensive eldercare database.
CareScout's proprietary database of more than 90,000 providers includes nursing homes, assisted living
facilities, adult day health facilities, both certified and non-certified home care providers, and community
4. Save Money.
Private pay care recipients can take advantage of the CareScout Network of long-term care providers and provider
relations program that may offer discounts on care. If qualified, our Provider Relations Specialists work to try
to save your family as much money as possible on your care expenses.
5. Personalized Service Plan.
A personalized service plan includes a list of local and appropriate care agencies, providers and resources. It also provides helpful tips and information such as questions to ask when you interview care providers.
Objective and Confidential Source
CareScout does not own, hold any interest in, or receive payments from care providers. We also do not share your personal information with care
providers until you have asked us to do so.
Help Seniors Stay Independent
In order to match your loved one to the most appropriate services anywhere in the United States, CareScout conducts an
objective professional needs assessment. Ideally, CareScout works to keep your loved one at home for as long as possible by discussing different
home health care options and ways to make the home safer.
CareScout is proud of its track record of providing quality customer service and products to thousands of people. Read our customer testimonials to learn more.
For questions, please call 800.571.1918 or
submit an email inquiry.
1Based on CareScout Operations data as of 12/31/10