Terms and Conditions

This Terms of Use agreement contains important disclaimers.

Please read this agreement carefully before using or continuing to use this site. By accessing, using, or interacting with this site, you agree to be bound by this agreement. The information and services on this site are provided by National Eldercare Referral Systems, LLC, a wholly owned subsidiary of Genworth Financial, Inc. ("CareScout/Genworth"). By using the site, you agree to abide by all of the terms and conditions set forth in this notice. Unless stated otherwise, any new services and materials added to this site also will be covered by these Terms and Conditions.

Use of Information and Services

The information (including, but not limited to, advice and ratings) and services on the site are intended solely as a general educational aid. The information and services do not constitute medical nor health care advice for any individual problem nor a substitute for medical or other professional advice and services from a qualified health care provider familiar with your unique facts.

Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition and prior to starting any new treatment. Nothing contained in this site is intended to be used for medical diagnosis or treatment. The information and services are provided with the understanding that neither CareScout nor its suppliers or users are engaged in providing legal, medical, counseling, or other professional services or advice. Your use of the site is subject to the additional disclaimers and caveats that may appear throughout the site.

Disclaimer

CareScout and its agents assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, ratings, services, merchandise, or other material on this site. While CareScout strives to keep the information on this site accurate, complete, and up-to-date, CareScout and its suppliers shall not be responsible for any damage or loss related to the accuracy, completeness, or timeliness of the information.

User Contributions

By submitting any materials to CareScout, you automatically grant or warrant that the owner of any such materials has expressly granted CareScout the royalty-free, perpetual, irrevocable, non-exclusive, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any such materials (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

Users who post materials to this site (e.g., bulletin boards or chat rooms, provider evaluations, reviews) agree to abide by the following rules:

(1) Users may not post or transmit material that is libelous, defamatory, obscene, fraudulent, harmful, threatening, abusive or hateful, that violates the property rights of others (including without limitation infringing use of a copyright or trademark), that violates the privacy or publicity right of others, or that is in violation of applicable laws;

(2) Users may not interfere with other users' use and enjoyment of this site;

(3) Users may not use this site to conduct any activity that is illegal or that violates the rights of others;

(4) Users may not use this site to advertise or sell products or services to others; and

(5) Users must immediately inform CareScout if they have reason to believe that a user is infringing any copyrighted materials. A user who posts material represents that such material is unique to the user or used with permission of the copyright holder, and assigns to CareScout ownership of such material. CareScout has no responsibility for the content of any material posted by users, but CareScout reserves the right in its sole discretion to (i) edit or delete any documents, information, or other material submitted to or appearing on this site, and (ii) refuse access to the site to any user that violates this agreement.

Bulletin boards, chat rooms, community reviews, and evaluations contain the opinions and views of other users. CareScout is not responsible for the accuracy of any messages on this site. You should always consult a physician or other qualified professional before relying on any information you find on this site.

Links to Other Web Sites

This site may include links to other Internet sites solely as a convenience to users. CareScout does not endorse any such sites or the information, material, products or services contained on or accessible through the sites; and your access and use of such sites, including information, material, products and services therein, is done solely at your own risk.

Disclaimer of Warranty

CARESCOUT AND ITS SUPPLIERS DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO THE INFORMATION, SERVICES, AND MATERIALS CONTAINED ON THIS SITE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALL SUCH INFORMATION, SERVICES, AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND.

Limitation of Liability

IN NO EVENT SHALL CARESCOUT OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, BUSINESS, DATA OR PROFITS, LITIGATION AND THE LIKE, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITH RESPECT TO GOODS OR SERVICES PURCHASED THROUGH THIS SITE, CARESCOUT'S LIABILITY, IN ANY CASE, IS EXPRESSLY LIMITED TO REPLACEMENT OF DEFECTIVE GOODS, OR, AT CARESCOUT'S ELECTION, TO THE REPAYMENT OR CREDITING OF BUYER WITH AN AMOUNT EQUAL TO THE PURCHASE PRICE OF THE GOODS. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT AND THE SITE WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS. SOME STATE STATUTES MIGHT APPLY REGARDING LIMITATION OF LIABILITY.

Indemnification

You agree to indemnify, defend and hold harmless CareScout, its affiliates and suppliers from any liability, loss, claim and expense (including attorneys' reasonable fees) related to (i) your violation of this agreement, and (ii) your posting of material to this site.

Proprietary Rights

All materials on this site (as well as the organization and layout of the site) are owned and copyrighted by National Eldercare Referral Systems, LLC. or its suppliers and may, except where expressly indicated, be accessed, downloaded or printed for your personal non-commercial use only. Without the prior written permission of CareScout or its suppliers, you may not copy, distribute or transfer any material on this site, in whole or in part.

All other trademarks are the property of their respective owners.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CareScout.com without express written consent.

Changes to Site

CareScout and its suppliers may make improvements or changes in the information, services, products, and other materials on this site, or terminate this site, at any time without notice. CareScout may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement. Accordingly, you agree to review the agreement periodically, and your continued access or use of this site shall be deemed your acceptance of the modified agreement.

The information contained within this site is intended to serve as a guide and basis for general information and comparisons, but not as the sole basis upon which any material conduct is to be recommended. For health care concerns, always consult a physician or other health care professional.

Information provided by CareScout about long-term care providers is not intended to be a recommendation for or against any long term care provider. CareScout makes no warranties with regard to the licensed programs or the data provided. CareScout's quality comparisons and ratings are developed and calculated completely independent of whether a facility offers discounts.

Although great care has been taken to ensure the accuracy of the information presented, the reader is advised that CareScout cannot be responsible for the continued currency of the information or for any errors, omissions, or the application of this information or for any consequences arising therefrom. Therefore, CareScout shall have no liability to any person or entity with regard to claims, loss, or damage caused or alleged to be caused, directly or indirectly, by the use of information contained herein.

ALL INFORMATION AND CONTENT ON CARESCOUT AND NERS WEB SITES ARE FURNISHED "AS IS," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.

Contact About the Web Site

If you have any questions about these disclaimers, terms and conditions, the practices of this site, or your dealings with this Web site, you can contact Customer Service at the following address:

CareScout
60 Hickory Drive, 4th Floor
Waltham, MA 02451
Tel: 800.571.1918 Fax: 800.513.8860

Miscellaneous

This site is created and controlled by CareScout in the Commonwealth of Massachusetts, USA. As such, the laws of the Commonwealth of Massachusetts will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

656201TC 11/01/21