95%
Home Care Coverage of the 65+ population
With hundreds of home care providers, and coverage in every state, chances are you can find Quality Network providers near you.
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Discover quality long-term care with confidence
You don’t have to go through the search alone. At CareScout, we’re here to guide families throughout the aging journey.
We help care seekers find the right aging adult care at the right time. We’re there every step of the way — from planning ahead for future care needs, to navigating unexpected health changes, to finding quality home care in our CareScout Quality Network.
By becoming a CareScout member, Caregiver Action Network members benefit from:
Quality care
Access the CareScout Quality Network, our nationwide network of vetted home care agencies.
Negotiated discounts
Enjoy preferred pricing for home care.
Expert guidance
Connect with CareScout's team for help navigating your options and understanding costs.
Local recommendations
Receive an email listing of Quality Network agencies in your area.
CareScout is setting a new standard for quality care.
CareScout Quality Network providers and agencies must meet a standard of operational excellence and person-centered care practices.
Up-to-date credentials
We ensure providers are licensed and have insurance.
Ongoing oversight
We conduct on-site and virtual surveys of business practices, staffing and retention, training, and policies and procedures.
Financial health
We require providers to demonstrate responsible and sustainable financial practices.
Safety
We make sure that providers meet all applicable safety and regulatory requirements.
How it works
Getting started can be the hardest part, but we've made it easy.
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Whether you're in need of care for yourself or a loved one, share a few details here and CareScout will send you a list of high-quality home care agencies that service your area, along with your CareScout ID.
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We've narrowed down the options for you — each provider in your local listing has been vetted for quality, person-centered care. For tips on how to choose the best provider for your care needs, take a look at this helpful article we've written or call the Connect Team at (866) 778-5622 for hands-on support.
- 3When reaching out to a provider to arrange care, be sure to share your CareScout ID to benefit from CareScout's preferred pricing.
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At CareScout, we're here to support you at every stage of finding care. If you have questions give us a call at (866) 778-5622, Monday-Friday, 8:30am-6pm ET.
CareScout has decades of experience helping families plan for and find care
6k+
Families helped by the CareScout Quality Network
We've connected with families nationwide to help them find support that allows their loved one to live safely and comfortably in their home.
Frequently asked questions
Our Quality Network is the first network of long-term care providers where every provider has met rigorous quality standards and committed to person-centered care. We’ve checked their licensure, financial health, operational procedures, staffing and training protocols, business practices, and more – so you get peace of mind and care you can trust.
Through the CareScout Quality Network, CareScout members enjoy:
Quality Care: Quality We said it in the last question, but we think it’s worth repeating – our Quality Network is the first network of long-term care providers where every provider has met rigorous quality standards and is committed to person-centered care.
Preferred Pricing: Providers in the CareScout Quality Network offer preferred pricing to CareScout members. This brings you high-quality service at a lower rate than you would pay if you went directly to the provider. If you have a long-term care insurance policy, preferred pricing could save you money on services not covered by your policy, and it may help your policy benefits last longer.
Personalized Service: Our Connect Team can help you find a provider, share details on what to expect when working with a home care agency, or answer your questions about navigating long-term care. Call (866) 778-5622, Monday-Friday, 8:30am-6pm ET.
Providers who join the CareScout Quality Network agree to offer CareScout members a discount off their standard private pay rates. In some cases, such as when an insurance carrier wants to make the CareScout Quality Network available to its policyholders, CareScout gets paid by the insurance carrier.
In other cases, such as when a family comes directly to CareScout, CareScout may collect a fee directly from the provider. In all cases, families and older adults do not remit a fee to CareScout. They’ll also typically pay a lower rate for care than if they went directly to the provider.
Person-centered care looks beyond safety to also integrate your values, preferences, and goals into the care you receive. It creates a partnership between you and your caregiver that addresses the physical, mental, spiritual, and social elements of your well-being. Learn more about what person-centered care is and why you should insist on it.
No, providers do not pay us to be admitted into the CareScout Quality Network. They also do not pay us to be included or featured more favorably in listings we share with you. They must pass our rigorous quality standards and agree to offer preferred pricing to our CareScout members.
You can receive a CareScout ID by submitting a form on our website or calling our Connect Team. Your CareScout ID is unique to you, meaning you can’t share it with friends or family. However, your friends and family can contact us to receive their own unique CareScout ID. If you misplace or cannot remember it, you can contact our Connect Team for help retrieving it. You can reach our Connect Team at (866) 778-5622, Monday-Friday, 8:30am-6pm ET.
Your provider has agreed to send CareScout each invoice to verify that the preferred pricing has been applied to eligible services. After CareScout verifies that the preferred pricing has been applied to your invoice, the provider will send you a bill. You will then pay the provider directly.
We'd love to hear from you. Please reach us at help@carescout.com or call (866) 778-5622 , Monday-Friday, 8:30am-6pm ET.
To read all of the finer details about how we operate, we invite you to check out our Terms of Use. Thanks for asking!
Have questions?
We all play different roles but work together to support you every step of the way.
CareScout
If you have questions about care options or finding care, call CareScout at (866) 778-5622 , Monday-Friday, 8:30am - 6pm ET.
Your care provider
Once you find a long-term care provider, you can contact them regarding your care services.
