The terms of use for the CareScout, LLC (“CareScout”) webpages, including but not limited to CareScout.com and the related information (including, but not limited to, educational articles and tools), and other services on the website (the “Services”), are set forth below (the “Agreement”).

This Agreement contains important disclaimers.

Please read this Agreement carefully before using or continuing to use this website. By accessing, using, or interacting with this website, you agree to be bound by this Agreement. The Services are provided by CareScout. Unless stated otherwise, any new services and materials added to this website also will be covered by this Agreement.

Use of Services

The Services are intended solely as a general educational aid and to make you aware of current and upcoming offerings from CareScout, including opportunities for Providers or the CareScout Field Team.

The term “Provider” as used in this Agreement shall mean facilities, home care providers, and other similar businesses.

The term “Partner” as used in this Agreement shall mean businesses that have contracted with CareScout to provide the Members of CareScout with certain benefits.

The term “CareScout Field Team” as used in this Agreement shall mean those agencies and individuals (also referred to as CareScout Field Partners) who are independently contracted with CareScout to provide its assessment services.

The Services are provided with the understanding that CareScout is not engaged in providing legal, medical, counseling, or other professional services or advice. Your use of the website is subject to the additional disclaimers and caveats that may appear throughout the website.

Information on this Website

The information contained within this website is intended to serve as a guide and basis for general information, but not as the sole basis upon which any material conduct is to be recommended.

You are advised that CareScout is not responsible for the accuracy of the information or for any errors, omissions, or the application of this information or for any consequences arising therefrom. Therefore, CareScout shall have no liability to any person or entity with regard to claims, loss, or damage caused or alleged to be caused, directly or indirectly, by the use of information contained herein.

ALL INFORMATION AND CONTENT ON CARESCOUT WEBSITES ARE FURNISHED "AS IS," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.

Your Personal Information

CareScout uses your Personal Information in accordance with its Privacy Policy. Personal Information refers to any information that can be used to reasonably identify you, such as your name, phone number, or email address. Please click here to review the Privacy Policy.

Relationship Between CareScout and CareScout Quality Network Providers

CareScout and Providers have a contractual relationship to provide the CareScout Quality Network. It is important to note that CareScout is not paid by the Providers for the search results. However, CareScout may receive compensation from an insurance company or a member for any special pricing received by the member. Please be advised that this compensation does not affect the search results.

Providers

If you are a Provider and wish to learn more about the CareScout Quality Network, you can fill out the registration form on CareScout’s website. Once the Provider has contracted with CareScout to become part of the CareScout Quality Network, the Provider will have access to the Quality Network Portal on this website, which allows providers to view the Quality Network Provider Manual, FAQs, and articles, and provides a way to contact CareScout.

CareScout Field Team

If you are interested in becoming a CareScout Field Partner, you can fill out the registration form on CareScout’s website. A CareScout Field Partner is an independently contracted healthcare professional and does not have an employment relationship with CareScout. Filling out the registration form is not a guarantee you will be selected to be a CareScout Field Partner and is not a contract offer. The website does not provide all required steps to become a CareScout Field Partner and is subject to change. 

Links to Other Websites

This website may contain external links. Please note that CareScout does not endorse or control these websites, and CareScout is not responsible for their content, practices, or policies.

By clicking on any external links on our website, you acknowledge and agree that you are leaving our website and entering a third-party website. You should review the terms and privacy policies of that website to understand how it works and how it may use your information.

CareScout is not responsible for the content or privacy practices of any third-party websites that may be linked to from our website. Any concerns or issues regarding those sites should be directed to the relevant third-party website and not to us.

CareScout make no representations or warranties about the accuracy, completeness, or suitability of any information, products, or services on any third-party websites that may be linked to from our website.

Your use of any third-party websites that may be linked to from our website is at your own risk. Neither CareScout nor its affiliates are liable for any damages or losses that may result from your use of those sites. 

Disclaimers

CareScout assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, Services, or other on this website. CareScout shall not be responsible for any damage or loss related to the accuracy, completeness, or timeliness of the information. 

CARESCOUT DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO THE INFORMATION, SERVICES, AND MATERIALS CONTAINED ON THIS SITE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALL SUCH INFORMATION, SERVICES, AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND.  

Limitation of Liability

IN NO EVENT SHALL CARESCOUT BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, BUSINESS, DATA OR PROFITS, LITIGATION AND THE LIKE, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CareScout shall not be liable for any services purchased or contracted with third parties off of the website. You agree to release CARESCOUT from any and all claims, demands, and damages arising from or in any way connected with your use of third-party products or services, including but not limited to any disputes, loss, or damage of any kind that may arise as a result of your interactions with Providers OR PARTNERS. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT AND THE SITE WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS. SOME STATE STATUTES MIGHT APPLY REGARDING LIMITATION OF LIABILITY.

Indemnification

You agree to indemnify, defend and hold harmless CareScout and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to our violation of this agreement, or obligation set forth herein. You agree to cooperate as fully as reasonably required in the defense of any such claim or action. CareScout reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with CareScout in asserting any available defenses.

Proprietary Rights

All materials and content on this website (as well as the organization and layout of the website) are owned and copyrighted by CareScout or its Providers and Partners and may, except where expressly indicated, be accessed, downloaded or printed for your personal non-commercial use only. In addition to copyright laws, you acknowledge that the content and materials on this website may also be protected by trademarks, patents, trade secrets, and other proprietary rights or laws. Without the prior written permission of CareScout , you may not frame or use framing techniques, sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from any material and content on this website, in whole or in part for your commercial use.

You agree to use the website and its content and materials only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Any unauthorized use terminates the permission or license granted by CareScout.

If you believe that your work has been copied and is accessible on the website in a way that constitutes copyright infringement, please contact CareScout to report the possible infringement.

Changes to Website

CareScout may make improvements or changes in the information, services, products, and other materials on this website, or terminate this website or a function of this website, in whole or in part, at any time without prior notice or liability. CareScout may modify this Agreement at any time, and such modifications shall be effective immediately upon posting of the modified Agreement. Accordingly, you agree to review the Agreement periodically, and if you do not agree to any provision of this Agreement or any modification to this Agreement, you must immediately cease using the website. Your continued use of the website following any modification of this Agreement will be conclusively deemed your acceptance of the modified Agreement. You acknowledge and agree that CareScout will not be liable for any modification, suspension, or discontinuation of the website or any part thereof.

Contact Information

If you have any questions about this Agreement the disclaimers, terms and conditions, the practices of this website, or your dealings with this website, you can contact Customer Service at the following address:

CareScout
60 Hickory Drive, 4th Floor
Waltham, MA 02451
Tel: 800-571-1918 Fax: 800-513-8860

Miscellaneous

This website is created and controlled by CareScout in the Commonwealth of Massachusetts, USA. As such, the laws of the Commonwealth of Massachusetts will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. CareScout reserves the right to make changes to the website and these disclaimers, terms, and conditions at any time.