CareScout
If you have questions about care options or finding care, call CareScout at 555-555-5555, Monday-Friday, 8:30am-6pm ET.
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Find quality home care. Enjoy preferred pricing.
Access CareScout’s nationwide network of vetted home care agencies, which meet rigorous quality standards
Receive preferred pricing
Receive CareScout’s personalized service to help you find the best care for your unique needsHow it works
1
To get started, submit the form, then check your email
Whether you're in need of care for yourself or a loved one, share a few details and CareScout will send you a list of high-quality providers that service your area, along with your CareScout ID.
2
Research and choose a provider
Call the providers on your list to learn more about their services, availability, and rates.
3
Contact provider to arrange care
When you contact the provider to arrange care, share your CareScout ID to access preferred pricing.
4
Enjoy quality care without the stress
If you have questions about your care, call CareScout at 555-555-5555, Monday-Friday, 8:30am-6pm ET.
CareScout has set a new standard for quality home care.
CareScout Quality Network providers must meet a standard of operational excellence and commit to person-centered care practices.
Rigorous quality standards
Up-to-date credentials, including licensure and insurance
On-site or virtual survey of business practices, staffing and retention, training, and policies and procedures 
Demonstration of financial health
Meeting all applicable safety and regulatory requirements
Up-to-date credentials, including licensure and insuranceOn-site or virtual survey of business practices, staffing and retention, training, and policies and procedures Demonstration of financial healthMeeting all applicable safety and regulatory requirementsQuality standards that meet your needs
The providers’ staffing and training strategies go the extra mile to prepare their caregivers to meet your needs.
Their person-centered care practices integrate your values, preferences, and goals into the care you receive.
The providers’ staffing and training strategies go the extra mile to prepare their caregivers to meet your needs.Their person-centered care practices integrate your values, preferences, and goals into the care you receive.CareScout has decades of experience helping families plan for and find care
CareScout brings experience and new solutionsFor 20+ years, CareScout has provided care assessments and helped families navigate care options. Now, CareScout helps more families find quality care through the CareScout Quality Network.
CareScout offers nationwide coverageWith hundreds of home care providers, and coverage in every state, chances are you can find Quality Network providers near you.
The CareScout Quality Network is one of a kindEvery provider in the CareScout Quality Network has met rigorous standards for quality and has committed to person-centered care.
CareScout delivers personalized serviceWhether you need care right now or in the future, the CareScout Connect Team can help you navigate your care options to find care that meets your unique needs.
Frequently asked questions
The CareScout Quality Network is a national network of long-term care providers where every provider has met rigorous quality standards and committed to person-centered care. CareScout checks their licensure, financial health, operational procedures, staffing and training protocols, business practices, and more – so you get peace of mind and care you can trust.
Through the CareScout Quality Network, CareScout members enjoy:
- Quality Care: Every provider in the CareScout Quality Network has met rigorous quality standards and is committed to person-centered care.
- Preferred Pricing: Providers in the CareScout Quality Network offer preferred pricing to CareScout members. This brings you high-quality service at a lower rate than you would typically pay if you went directly to the provider. If you have a long-term care insurance policy, preferred pricing could save you money on services not covered by your policy, and it may help your policy benefits last longer.
- Personalized Service: Our Connect Team can help you find a provider, share details on what to expect when working with a home care agency, or answer your questions about navigating long-term care. Call 555-555-5555, Monday-Friday, 8:30am-6pm ET.
Person-centered care looks beyond safety to also integrate your values, preferences, and goals into the care you receive. It creates a partnership between you and your caregiver that addresses the physical, mental, spiritual, and social elements of your well-being. Learn more about what person-centered care is and why you should insist on it.
Providers who join the CareScout Quality Network agree to offer CareScout members a discount off their standard private pay rates. In some cases, such as when an insurance carrier wants to make the CareScout Quality Network available to its policyholders, CareScout gets paid by the insurance carrier.
In other cases, such as when a family comes directly to CareScout, CareScout may collect a fee directly from the provider. In all cases, families and older adults do not remit a fee to CareScout. They’ll also typically pay a lower rate for care than if they went directly to the provider.
Preferred Pricing: Providers in the CareScout Quality Network offer preferred pricing to CareScout members. This brings you high-quality service at a lower rate than you would typically pay if you went directly to the provider. If you have a long-term care insurance policy, preferred pricing could save you money on services not covered by your policy, and it may help your policy benefits last longer.
No, providers do not pay us to be admitted into the CareScout Quality Network. They also do not pay us to be included or featured more favorably in listings we share with you. They must pass our rigorous quality standards and agree to offer preferred pricing to our CareScout members.
Your provider has agreed to send CareScout each invoice to verify that the preferred pricing has been applied to eligible services. After CareScout verifies that the preferred pricing has been applied to your invoice, the provider will send you a bill. You will then pay the provider directly.
You can receive a CareScout ID by submitting a form on our website or calling our Connect Team. Your CareScout ID is unique to you, meaning you can’t share it with friends or family. However, your friends and family can contact us to receive their own unique CareScout ID. If you misplace or cannot remember it, you can contact our Connect Team for help retrieving it. You can reach our Connect Team at 555-555-5555, Monday-Friday, 8:30am-6pm ET.
We’d love to hear from you. Please reach us at help@carescout.com or call 555-555-5555, Monday-Friday, 8:30am-6pm ET.
To read all of the finer details about how we operate, we invite you to check out our Terms of Use. Thanks for asking!
Working together to get you the care you need
We all play different roles but work together to support you every step of the way.
Your care provider
Once you find a long-term care provider, you can contact them regarding your care services.
