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CareScout Quality Network provider

Our Journey Home Service, LLC

200 West 3rd St. Ste 310, Alton, IL, 62002
For help navigating care, call CareScout:
(855) 885-6637
For immediate support from the provider:
(618) 509-5955
Our Journey Home Service, LLC
About
Services
Specialities
Shift options
FAQ

About Our Journey Home Service, LLC

Servicing Alton, IL 62002 + 76 more

CareScout Quality Network provider
Locally owned and operated

Our Journey Home Services, LLC, we believe quality care begins with trust, respect, compassion, and a genuine commitment to the people and families we serve. Our mission is to help individuals maintain their dignity, independence, and quality of life while receiving dependable support in the comfort of their own homes. Our care philosophy is centered on the individual. We understand that every person has unique preferences, routines, needs, and goals. We take the time to understand what matters most to each individual and family so that their experience with our agency feels personal, respectful, and supportive. Our team is committed to professionalism, reliability, safety, and accountability. We carefully prepare and support our caregivers through training, ongoing supervision, and quality monitoring to promote consistent standards of care. We also value open communication with the individuals we serve, their families, caregivers, and other members of their care team. At Our Journey Home Services, families can expect more than assistance—they can expect a team that listens, communicates, follows through, and treats their loved one with the dignity and compassion they deserve. Our Journey. Your Independence. Quality Care at Home....show more

Last modified: 10/13/2026

Find quality care

For more than 20 years, CareScout has helped families navigate aging care. Our Quality Network providers are vetted for quality and offer preferred pricing to CareScout members.
Questions? Our Connect Team can help. Call (855) 885-6637 Monday-Friday, 8:30am-6pm ET.
Call or click below to become a member at no cost and receive your unique CareScout ID
Receive an email with a personalized list of providers and your CareScout ID
Share your CareScout ID with any CareScout Quality Network provider to receive preferred pricing

Services offered by Our Journey Home Service, LLC

Condition-specific, non-medical specialties offered by Our Journey Home Service, LLC

Caregiver schedules offered by Our Journey Home Service, LLC

Flexible caregiver hours

Minimum caregiver hours

CareScout Quality Network

All CareScout Quality Network providers meet our rigorous quality standards. They are vetted for:

  • Business procedures
  • Financial health
  • Federal regulations
  • Insurance
  • Licensure
  • Staffing policies

More quality care providers that service 62002

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Need help deciding what type of care is right for you or a loved one?

Our Connect Team can help you navigate care options and find care that meets your unique needs.

Frequently asked questions

Yes. Our Journey Home Service, LLC is a member of the CareScout Quality Network which means they meet CareScout's rigorous quality standards. CareScout has verified and vetted their licensure, staffing protocols, business practices, financial health, and more.
  • Transfers
  • Mobility support
  • Bathing
  • Restroom care
  • Dressing & grooming
  • Light Housework
  • Laundry
  • Mealtime assistance
  • Medication reminders
  • Meal Preparation
  • Companionship
  • Respite
  • Errands
  • Live-in care
  • Fall prevention
Yes, Our Journey Home Service, LLC provides caregiving services when you need them — 24 hours a day, seven days a week.
Yes, Our Journey Home Service, LLC provides care on weekends. Care needs don't always stop on Saturday and Sunday.

Yes, Our Journey Home Service, LLC offers overnight care to help ensure comfort, safety, and support throughout the night.

Yes, Our Journey Home Service, LLC requires a minimum number of hours per shift. For more information about shift minimums, please contact them at (618) 509-5955.
Our Journey Home Service, LLC will help you create a schedule that works for your needs.

You can contact Our Journey Home Service, LLC at (618) 509-5955 for answers to your questions about services, scheduling, and the type of care they provide. For preferred pricing, contact CareScout. You’ll get a CareScout ID, which can give you access to preferred pricing.


If you need support finding a provider, learning about home care agencies, or getting more information about long-term care options, call the CareScout Connect Team at (855) 885-6637, Monday-Friday, 8:30am-6pm ET.