Above & Beyond Rcfe

23652 Nevada Road, Hayward, CA 94541 · Calculate travel time

$3,900/mo

Reviews of Brookdale Forest City are overwhelmingly positive, especially regarding its welcoming atmosphere, compassionate staff, and home-like environment. Families frequently praise the executive, nursing, sales, and memory care teams for being knowledgeable, attentive, respectful, and communicative. Many say staff members treat residents like family, keep loved ones informed, and provide reassurance during difficult transitions. Residents are often described as happy, safe, and well cared for, with several families noting improvements in mobility, cognition, activity levels, and overall well-being. The facility is commonly described as clean, well maintained, bright, spacious, and comfortable. Reviewers appreciate the smaller community size, which they believe allows for more personalized attention. Amenities and programming receive strong feedback, including gardens, therapy and rehabilitation spaces, salons, fitness areas, arts and crafts, music, worship, social events, and varied dining choices. The memory care layout and engagement activities are particularly praised by many families, who value the staff’s efforts to understand residents’ interests and support dementia-related needs. However, the reviews also identify important concerns. Some families found the cost too high, and one reported that billing practices and additional charges for medication or shower assistance contributed to a move elsewhere. A few reviewers criticized administration, communication, trust, staffing consistency, and the facility’s ability to manage dementia care. One family reported repeated falls and serious injuries, attributing them to inadequate attention and staff turnover. Others mentioned dated décor, dark areas, limited activities, distance, or lack of availability. Overall, Brookdale Forest City is viewed as caring, attractive, and supportive, but prospective families should carefully evaluate pricing, staffing stability, dementia services, communication, and care plans.

Overall rating

Care services

• Medication management
• 24-hour supervision
• Activities of daily living assistance
• Assistance with bathing
• Assistance with dressing
• Assistance with transfers

Linda Iwamoto

Hayward CareScout Advisor

• 4.9 average rating
• 21+ years of experience
• 1730+ families helped

CareScout Neighborhood Insights for Hayward, CA (94541)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.