What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
Avita of Brunswick receives overwhelmingly positive reviews from residents’ families, visitors, vendors, performers, and volunteers. The community is frequently described as clean, attractive, secure, home-like, and well maintained. Reviewers consistently praise the staff for being compassionate, respectful, professional, attentive, and genuinely invested in residents’ well-being. Many say employees treat residents like family, know them personally, and provide reassurance during difficult transitions involving dementia, illness, or loss.
Families value the wide range of engaging activities, including music, exercise, crafts, cooking, gardening, games, religious services, pet therapy, holiday events, and social programs. Residents are often described as happy, active, socially connected, and able to regain a sense of purpose. Reviewers also commend the meals, calling them fresh, plentiful, varied, and enjoyable, although one reviewer found portions small. Safety and supervision are frequently highlighted, particularly the secure environment and regular checks for residents with memory loss or wandering risks.
The community appears to provide strong communication and support for families, including meetings, Zoom sessions, responsive admissions staff, and assistance during transitions. Several reviewers specifically praise the leadership and culture, stating that management promotes high standards and teamwork.
Regarding cost, one reviewer considered the pricing reasonable, while another described the community as expensive or somewhat overpriced, though they felt the services justified the cost.
There is one serious negative review alleging escalating bills, inadequate care, frequent falls, cleanliness and laundry problems, inexperienced staff, and poor communication before a resident’s hospitalization and death. Overall, however, the reviews strongly portray Avita of Brunswick as a caring, engaging, and trustworthy memory-care community, with cost and one reported care experience as notable concerns.