H. Klein
June 2020
Our personal experience showed that this facility is very poorly run. It was very difficult to receive a response to phone calls or emails. Billing was not clear. Communication (verbal or written) by their Director (and I use the term lightly), was horrible. The lack of professionalism and empathy was horrendous. If residents are more independent, then this place would be fine. But if you need assistance (dressing, grooming, medication administration), we found that it was not always provided. The dining room staff, however, was amazing. They were so kind and aware of eating habits. We so appreciated their attention and thoughtfulness. Unfortunately, the same level of attention was not extended to other areas of the facility and we were quite disappointed.















