Allen
February 2024
I have been living here for over 3 years. The quality of service has steadily deteriorated in that time. I have had to wait between appetizer and main course over an hour only to have the wrong order served to me and I have to wait (hungry) and hope it's correct the second time, which it is not always correct even the second time. The Executive Director ignores me as if I were invisible. I have to submit a work order to get the air conditioner filter changed, or they may never change it. Half the time the work order gets lost and I have to wait another week. That should be AUTOMATIC MAINTENANCE. Shouldn't have to prepare a work order. Happy hour for early birds, and certain people have needs to eat early... the fact is, a 3:30 pm Happy Hour is offered, and it is rare to be able to get a drink at that time. SHORT STAFFED, because they don't pay enough to keep steady, COMPETENT, help. But the rent has increased beyond most people's ability to pay at those increases. POOR MANAGEMENT.
















