rick
October 2022
It’s not a 5-star glamorous establishment. It is run by a staff that cares deeply about the health and welfare of the residents living there. The Administrator is a person that knows and greets each of the residents by name. He manages a Not-for-profit facility with many years of experience and focus on the needs of his staff, the residents and their family. He physically helps with tasks that improve the operation and environment of the facility. During Hurricane Ian he staid inside the building to insure the safety and quickest possible recovery from utility outages. The Director of Nursing, wears many hats. From managing resident care, to transporting them to Dr. visits, to assisting his staff personally, to make sure the proper medications are provided in a timely manner to residents. His communication skills are extremely positive and effective and show a great deal of care and understanding for all he come in contact with. He takes on many roles in addition to his Nursing job description. Marketing to the state inspections, to food server, he is competent and dependable. The Activities coordinator has more than 20 years of experience in assisted living event planning and activities. She spends her days in direct contact with the mobile residents, providing hands on support to their needs in this area. The Cleanliness coordinator is unparalleled in his diligence to maintaining a sanitary environment. He is in constant movement, zipping around the building get things done with urgency. Yes, I’m bias. After 5 years of close observation to make sure my wife who has dementia, is well taken care of, I do recommend Indigo Palms for families that need help with the some times overwhelming care of a loved one that is not able to function independently.
