Robert
December 2025
The administrator thinks she is above the law. She breached my confidentiality and called me a drunk to staff and residents. She is unprofessional and immature. She takes everything personally and behaves like a child.
5539 Charles Street, New Port Richey, FL 34652 ·
The Pavilion of New Port Richey is an Assisted Living community in the New Port Richey area that also offers Memory Care and Independent Living care. Estimated costs for this community start at $3,480/mo, which is lower than the cost of care in the New Port Richey area of $4,750/mo.
At The Pavilion of New Port Richey, we pride ourselves in the care programs we have created. Our team provides specialized services that are customized to meet your needs and wishes. At The Pavilion of New Port Richey, we strive for you to be inspired to enjoy all life has to offer. At our community, you will find lifestyle options of assisted living and memory care. Whichever living option is best for you, when you enter Pavilion of New Port Richey you will leave your worries behind, by joining a community of laughter, friendship, and purpose. Reach out to learn more about our programs, schedule a tour, and discover why seniors love the vibrant lifestyle at Pavilion of New Port Richey.$3,480/mo
Your monthly costs at The Pavilion of New Port Richey will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
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CareScout Community Score
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What families are saying
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The Pavilion of New Port Richey has received mixed reviews from residents and their families. Many praise the facility for its caring and professional staff, clean environment, and engaging activities. The management is noted for spending time with residents, which is appreciated by visitors. The facility offers various activities, including bingo, exercise classes, and trips, contributing to residents' happiness. Some reviewers highlight improvements in the building and dining experience, attributing these changes to new management. The memory care unit and assisted living rooms are described positively, with attention to resident safety and comfort. However, some reviews express dissatisfaction with communication from the administrative staff, citing issues with responsiveness and concerns about prioritizing revenue over resident care. While some find the food satisfactory, others feel it could be improved. The facility's cleanliness is generally praised, though one review mentions a need for better maintenance in certain areas. Overall, The Pavilion of New Port Richey is seen as a place where residents receive good care and attention, but there are areas for improvement, particularly in communication and some aspects of the facility's upkeep.
Overall rating
2.0 (2 reviews)
Robert
December 2025
The administrator thinks she is above the law. She breached my confidentiality and called me a drunk to staff and residents. She is unprofessional and immature. She takes everything personally and behaves like a child.
Linda
November 2024
Went to visit and there was Noone at the greeting desk. Anyone could enter and that's a concern to the safety of the residents. The seating area where they watch television is to small to accomadate the residents. Maybe remove the dinnng table and chairs and replace with comfy chairs. I noticed that the residents room reeked of urine. Paint was in spots on the floor. Also seems the only gathering place was outside in the front of the building or across the street in front of the parking lot Also they all are either in a wheel chair or scooter. Not a safe place for these seniors to be gathering.
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New Port Richey CareScout Advisor
| Port Richey | $3,227 |
| Holiday | $3,261 |
| Tarpon Springs | $3,079 |
| Hudson | $2,925 |
| Palm Harbor | $3,103 |
| Dunedin | $3,878 |
| Land O Lakes | $3,131 |
| Lutz | $3,005 |
| Safety Harbor | $3,066 |
| Clearwater | $3,123 |
Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
49% of population is 50+ years old, 25% is 65+ years old
The poverty rate is 4% higher for this region compared to the Florida state average, which is 12%
1% of population identify themselves as Asian, 14% as Hispanic, 93% as White, and 2% as Black
CareScout is not affiliated with the owner or operator(s) of The Pavilion of New Port Richey. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in New Port Richey by calling (727) 619-2254. There is no cost for this service. We are compensated by the community you select.
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