Michelle
December 2024
I have a loved one at Dominion. It is a beautiful building, but not run well. Communication is very difficult, especially from staff to staff. If your loved one is here, they will need an advocate checking in on them at least 3-4 times a week. Things fall through the cracks easily. There is a lot of turn over in staff and continuing to get them on the same page is a challenge. Meds have been mistakenly given, falls have occurred when aids are overseeing showers. They mandate a pharmacy in Tennessee that isn't a preferred provider so meds cost more. Showers only given 2x/week. The activities are 40% "self led" and the residents complain of not enough to do, especially on weekends. Most of the senior staff is very kind but they have little interaction with residents. There are nights with no nurse in the building and only 2 aids for 60+ residents, some in memory care. Dominion will promise you a lot when selling you on their place, but once you get in, things change.
