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Benchmark at Orchard Valley

2387 Boston Road, Wilbraham, MA 01095 ·

  • Assisted Living · Memory Care
9.5Community score(0 reviews)Write a review

For pricing and availability(855) 866-7661
For residents and staff(413) 366-1794

About Benchmark at Orchard Valley

Benchmark at Orchard Valley is an Assisted Living community in the Wilbraham area that also offers Memory Care. Estimated costs for this community start at $5,300/mo, which is lower than the cost of care in the Wilbraham area of $6,368/mo.

On Route 20 just minutes from the Mass Pike, for 20+ years, Orchard Valley has provided some of the area’s finest assisted living and mind and memory care. Excellent reputation for senior care in Western Mass Known for cheery, welcoming ambiance Balance between independence and help when needed Staff is proud to be part of a long-standing, caring community No matter what level of care, every Benchmark resident at Orchard Valley enjoys all the things that make life good—convenient comforts, great food, and a thriving social community full of activities.

About Benchmark at Orchard Valley

Benchmark at Orchard Valley is an Assisted Living community in the Wilbraham area that also offers Memory Care. Estimated costs for this community start at $5,300/mo, which is lower than the cost of care in the Wilbraham area of $6,368/mo.

On Route 20 just minutes from the Mass Pike, for 20+ years, Orchard Valley has provided some of the area’s finest assisted living and mind and memory care. Excellent reputation for senior care in Western Mass Known for cheery, welcoming ambiance Balance between independence and help when needed Staff is proud to be part of a long-standing, caring community No matter what level of care, every Benchmark resident at Orchard Valley enjoys all the things that make life good—convenient comforts, great food, and a thriving social community full of activities.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Benchmark Senior Living

Average Rating

3.6 (11 reviews)

With 67 communities largely in the New England area, Benchmark Senior Living's goal is to set the benchmark for quality senior living. Benchmark offers assisted living, memory care, independent living, respite care, skilled nursing, and continuing care retirement communities (CCRCs),and has 29 years of experience. Founded in 1997 by Chairman and CEO Tom Grape, Benchmark Senior Living has also received recognition from the Boston Globe as one of the Top Places to Work in Massachusetts, a distinction they earned for a remarkable 15 years in a row. Benchmark is highly rated in pay, benefits, connection, management, and company direction, offering a place to work where associates are highly valued and second in priority only to residents and their families. 

Benchmark is committed to staying ahead of the industry curve, and uses senior living technology to ensure they're providing the best care. As one of the largest mind and memory care providers in New England, Benchmark works with such organizations as the MIT AgeLab and the Cambridge Innovation Center’s Global Longevity Collective: AGENCY. These efforts help to streamline care, improve design and the use of physical space for seniors with limited mobility, and to keep residents connected to family and friends, among many other uses. Benchmark Senior Living provides individualized, people-first, world-class care.

Pricing for Benchmark at Orchard Valley

$5,300/mo

Estimated starting prices by room type

  • Private Room$5,300/mo
  • Studio$6,700/mo
  • One Bedroom$8,200/mo

Your monthly costs at Benchmark at Orchard Valley will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

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Reviews for Benchmark at Orchard Valley

9.5

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.5

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

Orchard Valley at Wilbraham receives mixed reviews from residents and their families. Many praise the facility for its warm, welcoming atmosphere and caring staff, who are described as attentive and compassionate. The community is noted for its clean, well-maintained environment and a variety of activities that keep residents engaged. Some reviewers highlight the facility's beautiful setting, spacious rooms, and the quality of care provided, making it a comfortable home for their loved ones. However, there are criticisms as well. Some reviewers feel that the facility is overpriced, with additional charges for services that are not always delivered as promised. Concerns about the facility being dated and issues with climate control and dining services are mentioned. A few reviews express dissatisfaction with the corporate management, citing a focus on profit over resident care. There are also reports of inadequate communication regarding residents' health conditions and restrictions on family visits during critical times. Overall, while many families are satisfied with the care and environment at Orchard Valley, others feel improvements are needed in transparency, service delivery, and facility updates. The community's strengths lie in its dedicated staff and engaging activities, but some operational and management aspects require attention to enhance the overall experience for residents and their families.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

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Care offered at Benchmark at Orchard Valley

  • Assisted Living
  • Memory Care

Care services

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at Benchmark at Orchard Valley

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 12-16 hour nursing
  • Coordination with health care providers
  • Wheelchair accessible
  • Cognitive learning center

Amenities Benchmark at Orchard Valley

  • Climate control
  • Telephone in room
  • Furnished
  • Wi-Fi and internet access
  • Private bathroom
  • Kitchenette
  • Cable TV
  • Volunteer programs
  • Fitness room
  • Resident run activities

Amenities Benchmark at Orchard Valley

  • Climate control
  • Telephone in room
  • Furnished
  • Wi-Fi and internet access
  • Private bathroom
  • Kitchenette
  • Cable TV
  • Volunteer programs
  • Fitness room
  • Resident run activities
  • Arts room
  • Garden
  • Emergency alert system
  • Library
  • Music program
  • Community-sponsored activitiesTrivia games, Garden club, Live music events, Happy hour, Wine tasting, Cooking classes, Holiday parties, Choir / singing club, Birthday parties, Cooking club, Live well programs, Dances
  • Activity room
  • Movie nights
  • Transportation and parking
  • Fitness programsTai Chi, Yoga / Chair Yoga, Stretching Classes
  • Business room
  • Game room
  • Walking paths
  • Movie room
  • Outdoor common space
  • Outdoor programs
  • Scheduled daily activities
  • Day trips
  • Spa / sauna / wellness room
  • Faith BasedCatholic services, Christian services, Devotional activities offsite
  • Laundry
  • Move in coordination
  • Family support services
  • Concierge
  • Continuing learning experience
  • Housekeeping
  • Professional chef
  • Grill
  • All day dining
  • Gluten free
  • Vegetarian
  • Allergy sensitive
  • Restaurant style dining
  • Diabetes diet
  • Dining room
  • Pureed meals
  • Low sodium
  • Café/bistro

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Katie Krupka
Katie Krupka

Wilbraham CareScout Advisor

  • 23+ years of experience
  • 563+ families helped

Senior living tools

CareScout Neighborhood Insights for Wilbraham, MA (01095)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Keystone Commons, Image 1

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CareScout is not affiliated with the owner or operator(s) of Benchmark at Orchard Valley. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Wilbraham by calling (855) 866-7661. There is no cost for this service. We are compensated by the community you select.

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