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StoryPoint Carlson Parkway

500 Carlson Parkway , Minnetonka, MN 55305 ·

  • Assisted Living · Memory Care
9.3Community score(0 reviews)Write a review

For pricing and availability(855) 866-7661
For residents and staff(952) 473-3330

Page info provided by: StoryPoint Carlson Parkway · Last updated Oct 08, 2026

About StoryPoint Carlson Parkway

StoryPoint Carlson Parkway is an Assisted Living community in the Minnetonka area that also offers Memory Care. Costs for this community start at $1,278/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Finding the right senior living community means finding a place where your loved one can feel comfortable, supported, and at home, while giving you confidence in the care available each day. At StoryPoint Carlson Parkway, assisted living and memory care options offer personalized support in a welcoming environment designed to meet changing needs.

Assisted living offers help with daily needs such as dressing, bathing, medication reminders, and mobility, while still encouraging independence. Memory care provides specialized support for those experiencing cognitive changes, with trained team members, structured routines, and thoughtfully designed spaces that promote comfort and security.

Daily life includes a full calendar of activities, events, and opportunities for residents to connect with others. From shared meals and social gatherings to fitness programs, art and music, and meaningful routines, your loved one can enjoy ways to stay engaged each day. In memory care, thoughtfully planned activities and consistent daily structure help create comfort, familiarity, and purpose.

Support is available 24/7, with team members who personally get to know each resident and offer attentive, compassionate care. You can rest assured that help is always nearby and that your loved one is cared for by familiar faces.

With personalized support, familiar faces, and a welcoming environment, you can feel confident that your loved one is cared for each day. That confidence can bring comfort today and peace of mind for the future.

Amenities may include:

– Chef-prepared meals – Multiple open-concept floor plans – Daily activities and enrichment programs – Secure outdoor spaces or walking areas – Housekeeping, laundry, and transportation services – 24-hour response system

About StoryPoint Carlson Parkway

StoryPoint Carlson Parkway is an Assisted Living community in the Minnetonka area that also offers Memory Care. Costs for this community start at $1,278/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Finding the right senior living community means finding a place where your loved one can feel comfortable, supported, and at home, while giving you confidence in the care available each day. At StoryPoint Carlson Parkway, assisted living and memory care options offer personalized support in a welcoming environment designed to meet changing needs.

Assisted living offers help with daily needs such as dressing, bathing, medication reminders, and mobility, while still encouraging independence. Memory care provides specialized support for those experiencing cognitive changes, with trained team members, structured routines, and thoughtfully designed spaces that promote comfort and security.

Daily life includes a full calendar of activities, events, and opportunities for residents to connect with others. From shared meals and social gatherings to fitness programs, art and music, and meaningful routines, your loved one can enjoy ways to stay engaged each day. In memory care, thoughtfully planned activities and consistent daily structure help create comfort, familiarity, and purpose.

Support is available 24/7, with team members who personally get to know each resident and offer attentive, compassionate care. You can rest assured that help is always nearby and that your loved one is cared for by familiar faces.

With personalized support, familiar faces, and a welcoming environment, you can feel confident that your loved one is cared for each day. That confidence can bring comfort today and peace of mind for the future.

Amenities may include:

– Chef-prepared meals – Multiple open-concept floor plans – Daily activities and enrichment programs – Secure outdoor spaces or walking areas – Housekeeping, laundry, and transportation services – 24-hour response system

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About StoryPoint Senior Living

Average Rating

3.1 (71 reviews)

Under the leadership of CEO Dan Hughes, StoryPoint Senior Living is a renowned collection of senior housing communities located throughout the United States. Founded in 1971 and boasting 55 years of experience in the industry, the company takes pride in lovingly caring for over 6,000 seniors and families across nine states, working tirelessly to provide residents with a strong sense of community and the absolute best experiences they deserve. Each location offers unique living options, catering to the diverse needs of seniors. Committed to excellence, and having received awards for “Best In Senior Living”, StoryPoint Senior Living fosters a friendly and professional atmosphere that not only supports seniors' well-being but also makes them feel truly at home. With a focus on promoting a high quality of life, StoryPoint Senior Living continues to be a reliable and trusted choice for senior living communities across the United States.

Information on this page is provided by the community.

Pricing for StoryPoint Carlson Parkway

Pricing starts from

$1,278/mo

Your monthly costs at StoryPoint Carlson Parkway will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.

Reviews for StoryPoint Carlson Parkway

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for StoryPoint Carlson Parkway, formerly New Perspective Carlson Parkway in Minnetonka present a mixed picture. Many reviewers praise the facility for its beautiful environment, caring staff, and vibrant community atmosphere. Positive experiences highlight the attentive care, engaging activities, and the welcoming nature of the staff, with some noting the facility's cleanliness and the quality of food. Several reviewers commend specific staff members for their professionalism and empathy, making difficult transitions easier for families. However, there are significant criticisms as well. Some reviewers report issues with staff responsiveness, particularly regarding call lights and meal service delays. Concerns about understaffing, especially on weekends, are noted, with some residents experiencing neglect in basic care such as bathing and dressing. Complaints about rude and disrespectful staff, poor communication, and unmet care promises are recurrent themes. A few reviews mention financial concerns, such as high non-refundable fees and unexpected costs. The facility's management receives mixed feedback, with some praising their efforts and others criticizing their lack of accountability and responsiveness to complaints. While some families have had positive experiences with the facility's activities and environment, others have moved their loved ones due to inadequate care and communication issues. Overall, while New Perspective Carlson Parkway is appreciated for its aesthetics and some positive staff interactions, there are notable concerns about the consistency and quality of care provided.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

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Care offered at StoryPoint Carlson Parkway

  • Assisted Living
  • Memory Care

Care services

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at StoryPoint Carlson Parkway

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • Parkinson's care
  • Care with behavioral issues
  • Hospice waiver
  • 24-hour call system
  • Coordination with health care providers
  • Physical therapy
  • Wheelchair accessible
  • Cognitive learning center

Amenities StoryPoint Carlson Parkway

  • Climate control
  • Cable TV
  • Telephone in room
  • Furnished
  • Kitchenette
  • Wi-Fi and internet access
  • Transportation and parking
  • Garden
  • Patio
  • Walking paths

Amenities StoryPoint Carlson Parkway

  • Climate control
  • Cable TV
  • Telephone in room
  • Furnished
  • Kitchenette
  • Wi-Fi and internet access
  • Transportation and parking
  • Garden
  • Patio
  • Walking paths
  • Business room
  • Emergency alert system
  • Movie nights
  • Community-sponsored activitiesWine tasting, Dances, Wii bowling, Live well programs, Birthday parties, Cooking classes, Garden club, Live music events, Karaoke, Happy hour, Holiday parties, Trivia games
  • Music program
  • Outdoor common space
  • Fireplace
  • Library
  • Resident run activities
  • Fitness programsStretching Classes, Yoga / Chair Yoga
  • Day trips
  • Barber / salon
  • Arts room
  • Piano
  • Volunteer programs
  • Pet-friendlyCats, Medium dogs
  • Faith BasedDevotional activities offsite, Catholic services
  • Laundry
  • Concierge
  • Continuing learning experience
  • Move in coordination
  • Housekeeping
  • All day dining
  • Vegetarian
  • International cuisine
  • Diabetes diet
  • Restaurant style dining
  • Gluten free
  • Allergy sensitive
  • Professional chef
  • Café/bistro
  • Low sodium
  • Grill
  • Choice menu
  • Dining room

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Emily Foggio
Emily Foggio

Minnetonka CareScout Advisor

  • 6+ years of experience
  • 156+ families helped

Senior living tools

CareScout Neighborhood Insights for Minnetonka, MN (55305)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Amira Choice Champlin, Image 1

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Lakeside Memory Care, Image 1

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Meadow Ridge Senior Living, Image 1

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StoryPoint Minnetonka, Image 1

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9.8
18605 Old Excelsior Boulevard, Minnetonka, MN, 55345
Assisted Living · Memory Care

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