Janet
December 2025
My husband was there for several years. I would Not bring anyone you love here. It was the worst time of our lives. Lies, lies.
26 Rock Rose Way, Ballston Spa, NY 12020 ·
Home of the Good Shepherd at Highpointe is an Assisted Living community in the Ballston Spa area that also offers Memory Care. Estimated costs for this community start at $5,000/mo, which is lower than the cost of care in the Ballston Spa area of $8,093/mo.
Home of The Good Shepherd At Highpointe is a large assisted living and memory care community located in Ballston Spa, New York. Home of The Good Shepherd At Highpointe offers a wide variety of care services, including 12-16 hour nursing, medication management, assistance with activities of daily living, assistance with bathing, assistance with dressing, assistance with transfers, 24-hour supervision, special dietary restrictions, diabetes diet, 24-hour call system, transportation arrangement, mental wellness program, mild cognitive impairment, specialized memory care programming, and meal preparation and service.
In addition to the high quality care services, Home of The Good Shepherd At Highpointe also offers non-care services such as transportation to doctor's appointments, transportation arrangement (non-medical), housekeeping and linen services, scheduled daily activities, community-sponsored activities, move-in coordination, community operated transportation, fitness programs, concierge services, resident-run activities, and planned day trips.
Home of The Good Shepherd At Highpointe is a great value, with an average pricing of $6,407, which is significantly lower than the average pricing of similar properties in the city at $5,269. The community is conveniently located near Good Shepherd Retirement Center, CVS Pharmacy, Dock Brown's, Uncommon Grounds Coffee & Tea, and a worship place, all within a few miles of the community.
$5,000/mo
Estimated starting prices by room type
Your monthly costs at Home of the Good Shepherd at Highpointe will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
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CareScout Community Score
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What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
Home of the Good Shepherd at Highpointe receives mixed reviews. Many appreciate the caring staff, clean environment, and the variety of activities offered, such as piano playing and outings. Residents can bring personal items to make their rooms feel like home, and the facility accommodates pets. The location is convenient for some, and the community atmosphere is often described as friendly and family-like. However, there are significant concerns about the quality of care, particularly in the memory and enhanced care units. Reports of frequent falls, inadequate response to emergencies, and poor communication about residents' health issues are common. Some reviewers mention issues with staff turnover, inexperienced management, and being consistently short-staffed. There are also complaints about the food quality and the facility's inability to retain staff. The facility's accounting practices have been criticized for errors. While some families are satisfied with the care their loved ones receive, others have experienced distressing incidents, such as residents being left unattended or in distress. The facility is described as more suitable for assisted living rather than memory care, with some areas feeling institutionalized. Overall, while some families recommend the facility, others advise caution and suggest regular visits to ensure proper care.
Overall rating
1.0 (1 review)
Janet
December 2025
My husband was there for several years. I would Not bring anyone you love here. It was the worst time of our lives. Lies, lies.
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Ballston Spa CareScout Advisor
| Saratoga Springs | $5,133 |
| Clifton Park | $4,585 |
| Schenectady | $5,202 |
| Cohoes | $5,232 |
| Amsterdam | $4,700 |
| Latham | $5,135 |
| Troy | $5,186 |
| Albany | $5,101 |
| Slingerlands | $4,888 |
| Queensbury | $4,322 |
Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
43% of population is 50+ years old, 18% is 65+ years old
The poverty rate is 7% lower for this region compared to the New York state average, which is 13%
3% of population identify themselves as Asian, 4% as Hispanic, 90% as White, and 4% as Black
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