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The Hearth On James

830 James Street, Syracuse, NY 13203 ·

  • Assisted Living · Independent Living
9.3Community score(0 reviews)Write a review

For pricing and availability(855) 866-7661
For residents and staff(315) 992-6457

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About The Hearth On James

The Hearth On James is an Assisted Living community in the Syracuse area that also offers Independent Living care. Costs for this community start at $2,830/mo, which is lower than the cost of care in the Syracuse area of $4,185/mo.

Just moments from the exciting downtown area of Syracuse lies the Hearth on James, a senior living community that offers independent living, assisted living, and respite care. The cost of assisted living begins around $3,125 a month, which is below the average of $4,185 in Syracuse, NY. This retirement community offers a choice of living residences, with one- and two-bedroom apartment floor plans. Apartments feature private bathrooms and kitchenettes, and pets are welcome. Services provided to all residents include housekeeping, a schedule of activities, maintenance of the building and grounds, gourmet meal plans with restaurant-style service, and scheduled transportation to medical appointments and outings. Hydration stations are available, as are snacks. Seniors in the independent living community are free to come and go as they please, and residents enjoy a vibrant activity calendar.

Residents of the assisted living facility receive an additional level of care that includes a personalized care plan with assistance with activities of daily living (ADLs) such as bathing, dressing, and grooming. Among the amenities featured at this senior living community are a wellness center, elegant dining room, fitness room, game room, and well-appointed common areas for gatherings. The campus is surrounded by shopping venues, restaurants, and recreational facilities. Nearby Schiller Park offers a swimming pool and tennis courts. There are four medical centers in the area; St. Joseph's Hospital Health Center is just moments away with a full range of healthcare services. The Hearth on James seeks to provide a distinguished atmosphere for its residents, with respectful care services.

About The Hearth On James

The Hearth On James is an Assisted Living community in the Syracuse area that also offers Independent Living care. Costs for this community start at $2,830/mo, which is lower than the cost of care in the Syracuse area of $4,185/mo.

Just moments from the exciting downtown area of Syracuse lies the Hearth on James, a senior living community that offers independent living, assisted living, and respite care. The cost of assisted living begins around $3,125 a month, which is below the average of $4,185 in Syracuse, NY. This retirement community offers a choice of living residences, with one- and two-bedroom apartment floor plans. Apartments feature private bathrooms and kitchenettes, and pets are welcome. Services provided to all residents include housekeeping, a schedule of activities, maintenance of the building and grounds, gourmet meal plans with restaurant-style service, and scheduled transportation to medical appointments and outings. Hydration stations are available, as are snacks. Seniors in the independent living community are free to come and go as they please, and residents enjoy a vibrant activity calendar.

Residents of the assisted living facility receive an additional level of care that includes a personalized care plan with assistance with activities of daily living (ADLs) such as bathing, dressing, and grooming. Among the amenities featured at this senior living community are a wellness center, elegant dining room, fitness room, game room, and well-appointed common areas for gatherings. The campus is surrounded by shopping venues, restaurants, and recreational facilities. Nearby Schiller Park offers a swimming pool and tennis courts. There are four medical centers in the area; St. Joseph's Hospital Health Center is just moments away with a full range of healthcare services. The Hearth on James seeks to provide a distinguished atmosphere for its residents, with respectful care services.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

Pricing for The Hearth On James

Pricing starts from

$2,830/mo

Your monthly costs at The Hearth On James will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for The Hearth On James

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for The Hearth on James present a mixed picture. Many reviewers praise the facility for its caring and attentive staff, who are described as friendly and helpful. Residents and their families appreciate the sense of community, with some noting that the staff knows residents and their families well. The facility is often described as clean, safe, and offering good value for money, with a variety of activities and good food options. Several reviewers highlight the positive impact on their loved ones' well-being and express peace of mind knowing they are in a supportive environment. However, there are notable criticisms. Some reviewers mention issues with management and communication, particularly following staff turnover. Concerns about overworking staff and not honoring vacation time are raised, along with dissatisfaction regarding the handling of health declines and incontinence care. A few reviewers express disappointment with the facility's response to COVID-19, particularly regarding outdoor visits and communication about health protocols. There are also complaints about the food quality and availability, especially for those on later meal shifts. Overall, while many find The Hearth on James to be a welcoming and supportive community, others have experienced challenges with management and communication, highlighting the importance of visiting and thoroughly evaluating the facility before making a decision.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
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Care offered at The Hearth On James

  • Assisted Living
  • Independent Living

Care services

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers

Care services at The Hearth On James

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Wheelchair accessible
  • Cognitive learning center

Amenities The Hearth On James

  • Cable TV
  • Telephone in room
  • Private bathroom
  • Climate control
  • Furnished
  • Wi-Fi and internet access
  • Kitchenette
  • Fireplace
  • Garden
  • Community-sponsored activitiesChoir / singing club, Birthday parties, Wine tasting, Cards / pinochle club, Wii bowling, Cooking classes, Happy hour, Live music events, Book club, Dances, Trivia games, Holiday parties, Live well programs, Karaoke, Garden club

Amenities The Hearth On James

  • Cable TV
  • Telephone in room
  • Private bathroom
  • Climate control
  • Furnished
  • Wi-Fi and internet access
  • Kitchenette
  • Fireplace
  • Garden
  • Community-sponsored activitiesChoir / singing club, Birthday parties, Wine tasting, Cards / pinochle club, Wii bowling, Cooking classes, Happy hour, Live music events, Book club, Dances, Trivia games, Holiday parties, Live well programs, Karaoke, Garden club
  • Game room
  • Fitness programsTai Chi, Qi Gong, Yoga / Chair Yoga, Stretching Classes
  • Movie nights
  • Arts room
  • Music program
  • Walking paths
  • Activity room
  • Emergency alert system
  • Spa / sauna / wellness room
  • Business room
  • Outdoor common space
  • Library
  • Movie room
  • Transportation and parking
  • Fitness room
  • Outdoor programs
  • Volunteer programs
  • Resident run activities
  • Scheduled daily activities
  • Day trips
  • Faith BasedDevotional activities offsite
  • Move in coordination
  • Family support services
  • Continuing learning experience
  • Laundry
  • Concierge
  • Housekeeping
  • Low sodium
  • All day dining
  • Professional chef
  • Restaurant style dining
  • Dining room
  • Kosher meals
  • Grill
  • Allergy sensitive
  • Diabetes diet
  • International cuisine
  • Pureed meals
  • Vegetarian
  • Gluten free

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Robin Roberts
Robin Roberts

Syracuse CareScout Advisor

  • 4.9 average rating
  • 4+ years of experience
  • 2526+ families helped

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CareScout Neighborhood Insights for Syracuse, NY (13203)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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