Edward
December 2024
If you work at or have loved ones living at Viva (formerly Greenfield and Commonwealth) Senior Living on Laboratory Rd, beware of bedbugs! The management sent an exterminator once and did no follow up. All this happened while my mother was recovering from a serious stroke. Her repeated requests that maintenance remove an infested sofa and area rug were ignored. Caregivesr, who she presently needs 24/7, quit because of allergic reactions to bed bug bites leaving her without assistance for extended periods. I moved my mother to a hotel when the infestation became so severe, her apartment was uninhabitable. She lived there while I renovated my home for her to move in. It’s astonishing to me how little was done to address a public health hazard. My mother had to discard thousands of dollars worth of her possessions, and her requests for fair compensation were ignored. After the poor response to that infestation, you can be certain that more apartments and public areas in the facility.
