Sarah
April 2026
ABSOLUTELY DO NOT PUT YOUR LOVED ONE INTO BROOKDALE SHADOWLAKE...unless you want unprofessional, dishonest, and never ending increases of your care plan price!! Majority of the care staff do not care about their job and would rather be on their phones and have no clue how to professionally communicate, they are untrained and many do not show up to work or come in late,. Fees increase frequently with "assessments", management would rather push incidences under the rug or cover than properly address with staff. I have been told numerous times "if you don't come as much you won't see the issues." Activity calendar is an illusion of what "happens" with the weekends being the worse. 200% please do not put your loved on at Shadowlake .... there are much more amazing communities out there, even really close to Shadowlake!!! Don't fall for the illusion that they present you when you tour!

















