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The Retreat At Berryville

450 Mosby Boulevard, Berryville, VA 22611 ·

  • Assisted Living · Memory Care
8.0Community score(1 review)Write a review

For pricing and availability(855) 866-7661
For residents and staff(540) 837-4447

About The Retreat At Berryville

The Retreat At Berryville is an Assisted Living community in the Berryville area that also offers Memory Care. Estimated costs for this community start at $5,000/mo, which is lower than the cost of care in the Berryville area of $6,779/mo.

The Retreat at Berryville, a Phoenix Senior Living community located in the rolling hills of the Shenandoah Valley, is minutes away from Winchester Medical Center, downtown Winchester, Historic Harper's Ferry, restaurants, and shopping. We provide premiere senior living options including assisted living and memory care living, and our state-of-the-art community offers luxury style accommodations with an inviting personalized environment.

Pricing for The Retreat At Berryville

$5,000/mo

Estimated starting prices by room type

  • Private Room$5,000/mo
  • Studio$6,100/mo
  • One Bedroom$7,500/mo

Your monthly costs at The Retreat At Berryville will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for The Retreat At Berryville

8.0

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

8.0

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The Retreat at Berryville receives mixed reviews from families and visitors. Many praise the facility for its caring and attentive staff, cleanliness, and variety of activities offered to residents. Some families appreciate the constant communication and the personal care provided, noting improvements in cleanliness and activities like movie nights and arts and crafts. The facility is described as modern, well-kept, and offering amenities such as a gym, beauty shop, and private rooms with walk-in showers. However, there are significant concerns about the memory care unit, with reports of inadequate care, lack of staff training, and poor communication regarding issues and billing. Some families experienced distressing situations, such as residents being left unattended or not receiving promised care. There are also complaints about unprofessional behavior from staff, including vaping indoors and inattentiveness. While some find the facility reasonably priced and a good fit for their loved ones, others feel it is understaffed and lacks proper supervision, especially during off shifts. Overall, experiences at The Retreat at Berryville vary widely, with some families recommending it and others advising caution, particularly for memory care services.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

1.0 (1 review)

Stacy

July 2025

I am deeply disappointed and concerned by the level of care (or lack thereof) provided at The Retreat in Berryville. Despite being marketed as a memory care facility designed to provide safety, support, and dignity to residents, what I witnessed was the complete opposite. Residents are frequently left unsupervised, which is incredibly dangerous for individuals dealing with memory loss or dementia. Basic hygiene needs are often neglected — it is not uncommon to see residents in dirty clothing, with unbrushed hair, or left sitting for extended periods of time without assistance. The facility frequently smells of urine, which speaks to poor sanitation and lack of proper caregiving. The caregiving staff, when present, are often disengaged and more focused on their phones than on the residents they are supposed to be helping. Compassion and attentiveness — qualities that are essential in this line of work — seem to be entirely missing. The management is equally disappointing 😡

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Care offered at The Retreat At Berryville

  • Assisted Living
  • Memory Care

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at The Retreat At Berryville

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Wheelchair accessible

Amenities The Retreat At Berryville

  • Cable TV
  • Private bathroom
  • Furnished
  • Kitchenette
  • Wi-Fi and internet access
  • Climate control
  • Telephone in room
  • Library
  • Movie room
  • Outdoor programs

Amenities The Retreat At Berryville

  • Cable TV
  • Private bathroom
  • Furnished
  • Kitchenette
  • Wi-Fi and internet access
  • Climate control
  • Telephone in room
  • Library
  • Movie room
  • Outdoor programs
  • Walking paths
  • Game room
  • Outdoor common space
  • Arts room
  • Emergency alert system
  • Resident run activities
  • Garden
  • Movie nights
  • Scheduled daily activities
  • Activity room
  • Spa / sauna / wellness room
  • Business room
  • Fitness room
  • Transportation and parking
  • Music program
  • Concierge
  • Move in coordination
  • Family support services
  • Housekeeping
  • Laundry
  • Gluten free
  • Allergy sensitive
  • Diabetes diet
  • Restaurant style dining
  • Professional chef
  • Dining room
  • All day dining

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Keith Breault
Keith Breault

Berryville CareScout Advisor

  • 11+ years of experience
  • 92+ families helped

Senior living tools

CareScout Neighborhood Insights for Berryville, VA (22611)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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CareScout is not affiliated with the owner or operator(s) of The Retreat At Berryville. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Berryville by calling (855) 866-7661. There is no cost for this service. We are compensated by the community you select.

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