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Where the Heart is by Cogir

410 South Norris Street, Burlington, WA 98233 ·

  • Assisted Living · Memory Care
9.3Community score(2 reviews)Write a review

For pricing and availability(360) 813-6820
For residents and staff(360) 755-8007

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About Where the Heart is by Cogir

Where the Heart is by Cogir is an Assisted Living community in the Burlington area that also offers Memory Care. Estimated costs for this community start at $5,000/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Where The Heart Is Assisted Living and Memory Care is a premier Assisted Living and Memory Care community in Burlington, WA that serves Skagit Valley, Tacoma, Sequim, and the surrounding regions. Residents have also joined our community from all over the country and the world, including New Jersey, The Netherlands, Germany, and Hong Kong. No matter where you’ve lived before, we’d be honored to have you call Where The Heart Is home. The Burlington, WA region has numerous attractions for residents and visitors to enjoy. The community is centrally located near Deception Pass, the Cascade Mountains, and the Tulip Fields. Every year, the annual Tulip Festival takes place and the region is known for tasty, flavor-filled locally grown berries. Whether your senior loved one requires some help with the activities of daily living (ADL’s) or is living with the effects of dementia or Alzheimer’s disease, our dedicated staff takes great pride in delivering high-quality care that is compassionate, safe, and resident-centered. Our services are designed to meet our residents’ physical, emotional and spiritual needs 24 hours a day, 7 days a week. Our skilled staff includes a Medical Director, Health Services Director, Executive Director who is licensed as an Infection Preventionist, and an LPN. Each resident is assessed to formulate a specialized care plan based on their needs, and we strive to use activities to manage behavior, avoiding psychotropic medications. Additionally, we create ways for residents to be successful. Our community is a certified Monarch butterfly habitat that features vibrant gardens that offer each resident the chance to explore ways to nurture and become immersed in creativity. With compassionate and experienced staff members, we are committed to providing the highest level of care.

The Where The Heart Is property features new dining room floors, a theater, a sunroom where we all gather to visit, a beauty salon, and a beautiful courtyard that we use for entertaining and activities. We also have two balconies where people can sit to have meals and enjoy each other’s company. With a focus on both hospitality services and community engagement, we strive to create meaningful relationships with our residents who enjoy resort-style hospitality services including scheduled transportation (we have our own bus), cozy rooms just off of public areas, on and off-site programming like lunch outings, and more. Where The Heart Is also provides a unique opportunity for residents to enjoy the vegetables from our garden, making soup every day, using SPARK procedural memories. Additionally, we have pop-up cookouts on the balcony, resident made pancakes, homemade cookies, and plan special parties based on different foods, like chocolate day or honey day. Every Friday during the summer, residents enjoy a BBQ outside.

About Where the Heart is by Cogir

Where the Heart is by Cogir is an Assisted Living community in the Burlington area that also offers Memory Care. Estimated costs for this community start at $5,000/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Where The Heart Is Assisted Living and Memory Care is a premier Assisted Living and Memory Care community in Burlington, WA that serves Skagit Valley, Tacoma, Sequim, and the surrounding regions. Residents have also joined our community from all over the country and the world, including New Jersey, The Netherlands, Germany, and Hong Kong. No matter where you’ve lived before, we’d be honored to have you call Where The Heart Is home. The Burlington, WA region has numerous attractions for residents and visitors to enjoy. The community is centrally located near Deception Pass, the Cascade Mountains, and the Tulip Fields. Every year, the annual Tulip Festival takes place and the region is known for tasty, flavor-filled locally grown berries. Whether your senior loved one requires some help with the activities of daily living (ADL’s) or is living with the effects of dementia or Alzheimer’s disease, our dedicated staff takes great pride in delivering high-quality care that is compassionate, safe, and resident-centered. Our services are designed to meet our residents’ physical, emotional and spiritual needs 24 hours a day, 7 days a week. Our skilled staff includes a Medical Director, Health Services Director, Executive Director who is licensed as an Infection Preventionist, and an LPN. Each resident is assessed to formulate a specialized care plan based on their needs, and we strive to use activities to manage behavior, avoiding psychotropic medications. Additionally, we create ways for residents to be successful. Our community is a certified Monarch butterfly habitat that features vibrant gardens that offer each resident the chance to explore ways to nurture and become immersed in creativity. With compassionate and experienced staff members, we are committed to providing the highest level of care.

The Where The Heart Is property features new dining room floors, a theater, a sunroom where we all gather to visit, a beauty salon, and a beautiful courtyard that we use for entertaining and activities. We also have two balconies where people can sit to have meals and enjoy each other’s company. With a focus on both hospitality services and community engagement, we strive to create meaningful relationships with our residents who enjoy resort-style hospitality services including scheduled transportation (we have our own bus), cozy rooms just off of public areas, on and off-site programming like lunch outings, and more. Where The Heart Is also provides a unique opportunity for residents to enjoy the vegetables from our garden, making soup every day, using SPARK procedural memories. Additionally, we have pop-up cookouts on the balcony, resident made pancakes, homemade cookies, and plan special parties based on different foods, like chocolate day or honey day. Every Friday during the summer, residents enjoy a BBQ outside.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Cogir Senior Living

Cogir Senior Living logo

Average Rating

3.8 (90 reviews)

Cogir Management USA is a prominent and well-respected senior living management company. CEO David Eskenazy has almost 15 years of senior living management experience and oversees 120 communities. 


Cogir Senior Living communities provide hotel-like amenities and a diverse range of indoor and outdoor activities aimed at fostering lasting friendships. Residents have the freedom to choose from housekeeping and fine dining to outings and movie nights, tailoring their experience based on personal preferences. Passionate chefs craft balanced menus, adapting to seasonal variations for peak freshness and local specialties. All-day dining rooms with table service offer opportunities for socializing and making new friends. The on-site activity and events teams ensure daily engagement, entertainment, and involvement, encouraging residents to expand their social circles and acquire new skills. Private vans and buses are also available for convenient access to shopping, city exploration, and medical appointments.

Information on this page is provided by the community.

Pricing for Where the Heart is by Cogir

$5,000/mo

Estimated starting prices by room type

  • Private Room$5,000/mo
  • Studio$5,200/mo
  • One Bedroom$6,400/mo

Your monthly costs at Where the Heart is by Cogir will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for Where the Heart is by Cogir

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

indicates a community has a contract with CareScout, meaning we receive a fee from the community or an advisor, after a family has moved in. Contracted communities receive additional points toward their Community Score; however, it's possible for a community to earn a score of 10 even if they are not contracted with CareScout.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for "Where the Heart Is" in Burlington, WA, present a mixed picture of the facility. Some reviewers express deep dissatisfaction, citing unfulfilled promises, inadequate nursing support, and poor management. Complaints include issues with medication administration, lack of housekeeping, and unprofessional staff behavior. One reviewer mentioned their mother was left in pain without proper medical attention, leading to a lengthy hospital stay. Another highlighted the facility's failure to address maintenance issues, such as a lack of hot water. Conversely, other reviews praise the facility for its caring staff, warm environment, and community atmosphere. Many appreciate the compassionate care provided to their loved ones, noting the staff's dedication and the facility's welcoming environment. Positive comments also highlight the facility's layout, activities, and the staff's efforts to make residents feel at home. Some reviewers specifically commend individual staff members for their exceptional service and support. Overall, while some families have had negative experiences, others have found "Where the Heart Is" to be a supportive and caring environment for their loved ones. The reviews suggest that experiences may vary significantly, potentially depending on individual circumstances and expectations.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

1.0 (2 reviews)

Mari

October 2024

Our family member entered in assisted living and graduated to memory care over a period of a year and a half. During that time, the facility changed directors (and other key staff) twice, and the quality of care deteriorated dramatically. There was constant turnover of caregivers, many of whom were inadequately trained. As time went on, there were shortages of caregivers. Activities were limited as the one individual responsible kept being diverted to caregiving. Transportation services were not provided for months. The quality of foods changed as well, and we found it virtually inedible. When we raised these issues with (new) mangement, there was no response, just indifference. We cannot recommend, look elsewhere.

Mary

March 2024

There is a pronounced difference in care between full pay and Medicaid residents. Our family member was treated well when on private pay and quality of care has consistantly gone down since on medicaid alone. Rates were re-evaluted every six months with price increases while on private pay. Constantly being called to bring snacks, drinks and supplies. Changed details of original contract due to "changes in care needs". Would never place another family member here.

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Care offered at Where the Heart is by Cogir

  • Assisted Living
  • Memory Care

Care services

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at Where the Heart is by Cogir

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Administer insulin injections
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 12-16 hour nursing
  • 24-hour nursing
  • Coordination with health care providers
  • Wheelchair accessible
  • Cognitive learning center

Amenities Where the Heart is by Cogir

  • Telephone in room
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Furnished
  • Climate control
  • Wi-Fi and internet access
  • Fitness room
  • Music program
  • Fitness programsStretching Classes, Tai Chi, Qi Gong, Yoga / Chair Yoga

Amenities Where the Heart is by Cogir

  • Telephone in room
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Furnished
  • Climate control
  • Wi-Fi and internet access
  • Fitness room
  • Music program
  • Fitness programsStretching Classes, Tai Chi, Qi Gong, Yoga / Chair Yoga
  • Volunteer programs
  • Community-sponsored activitiesGarden club, Karaoke, Walking club, Quilting or sewing club, Cards / pinochle club, Wii bowling, Cooking club, Cooking classes, Happy hour, Dances, Current events club, Wine tasting, Bible study group, Birthday parties, Holiday parties, Live music events, Trivia games
  • Business room
  • Movie nights
  • Activity room
  • Game room
  • Outdoor programs
  • Resident run activities
  • Emergency alert system
  • Walking paths
  • Spa / sauna / wellness room
  • Arts room
  • Movie room
  • Scheduled daily activities
  • Transportation and parking
  • Library
  • Outdoor common space
  • Day trips
  • Garden
  • Faith BasedChristian services
  • Continuing learning experience
  • Housekeeping
  • Laundry
  • Move in coordination
  • Concierge
  • Family support services
  • Allergy sensitive
  • Diabetes diet
  • International cuisine
  • Low sodium
  • Gluten free
  • Restaurant style dining
  • Professional chef
  • Pureed meals
  • Dining room
  • Grill
  • Set menu
  • Vegetarian
  • All day dining

Senior living tools

CareScout Neighborhood Insights for Burlington, WA (98233)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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