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Heritage West Allis

7901 West National Avenue, Milwaukee, WI 53214 ·

  • Assisted Living · Memory Care · Independent Living
6.0Community score(1 review)Write a review

For pricing and availability(855) 866-7661
For residents and staff(414) 310-7530

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About Heritage West Allis

Heritage West Allis is an Assisted Living community in the Milwaukee area that also offers Memory Care and Independent Living care. Estimated costs for this community start at $4,100/mo, which is lower than the cost of care in the Milwaukee area of $6,183/mo.

Heritage West Allis is a vibrant 78-unit senior living community located in West Allis, a bustling Milwaukee suburb, that offers continuous care in assisted living and memory care. Heritage of West Allis provides a homelike senior living atmosphere with unique amenities and unparalleled care.

Heritage West Allis Video

Heritage West Allis is a vibrant senior living community nestled in the bustling suburb of West Allis. This 78-unit community is designed to provide a homelike atmosphere with a focus on continuous care, offering both assisted living and memory care services. Residents are welcomed into a warm environment where expert staff ensure that each individual's needs are met with unparalleled care and attention. The community places a strong emphasis on health and wellness, offering a comprehensive range of medical services. Residents benefit from a 24-hour call system and supervision, as well as assistance with daily activities such as bathing, dressing, and medication management. Specialized memory care programming is also available, catering to those with Alzheimer's, dementia, or other cognitive impairments. Innovative technologies, such as smart bathroom systems and fall detection, enhance the safety and well-being of residents. Surrounding Heritage West Allis, the neighborhood offers a variety of amenities that contribute to a fulfilling lifestyle. Local physicians and pharmacies are conveniently located, ensuring easy access to medical care. Residents can enjoy nearby cafes and parks, perfect for leisurely outings or social gatherings. The community's commitment to life enrichment is evident through its diverse programming, which includes fitness and outdoor activities, music and arts programs, and community-sponsored events. Residents and their families consistently express high satisfaction with the care and environment at Heritage West Allis. The community's dedication to creating a supportive and engaging living experience is reflected in the positive reviews from those who call it home. Whether enjoying a peaceful walk along the garden paths or participating in a volunteer program, residents are encouraged to live their best lives in this welcoming community.

Pricing for Heritage West Allis

$4,100/mo

Estimated starting prices by room type

  • Private Room$4,200/mo
  • Studio$4,900/mo
  • One Bedroom$5,600/mo

Your monthly costs at Heritage West Allis will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.

Reviews for Heritage West Allis

6.0

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

6.0

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

Heritage West Allis receives mixed reviews, highlighting both positive and negative aspects. On the positive side, many reviewers praise the facility for its beautiful, clean environment and friendly, caring staff. The community offers a variety of activities, including exercise classes, social events, and holiday dinners, which are well-received by residents and their families. The facility's recent renovations and attractive decor are also noted, along with the convenience of its location and amenities like transportation and dining options. However, there are significant concerns raised by other reviewers. Complaints include poor communication, inadequate staffing, and neglect of residents' needs, particularly in the memory care unit. Issues such as bed bugs, cockroaches, and unclean conditions are mentioned, along with reports of unresponsive management and unresolved grievances. Some reviewers express dissatisfaction with the handling of medical emergencies and the quality of care provided, citing instances of neglect and inadequate response to residents' needs. Overall, while some families are satisfied with the care and environment at Heritage West Allis, others caution against choosing the facility due to concerns about management, staffing, and resident care. The reviews suggest a need for improved communication, staffing, and responsiveness to ensure a consistently positive experience for all residents and their families.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

1.0 (1 review)

Christopher

September 2025

Look on yelp and google for just for reviews they can’t pay to delete. these nurses get good money to sit on there asses and neglect these people is absolutely enraging. Do not bring your loved ones here, they will sit in there own defecation for days, will not be cleaned, and will only be seen as an inconvenience in the lives of these nurses who spend all day socializing with friends and sitting on there phones. The nurses will not change there clothes if you don’t reprimand them for they’re neglect. Totally shameless people with no remorse or sense of responsibility or accountability for the state of our elders. And there bosses are just as bad. My grandma took a “fall” here years ago and they never called or told us, we just came into find her face looked ready to burst. When she broke her hip from a fall we never found out from the nursing home. Instead my mother who worked in the emergency room got to see her own mother rolled in with a broken hip with no indication from the home

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Care offered at Heritage West Allis

  • Assisted Living
  • Memory Care
  • Independent Living

Care services

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at Heritage West Allis

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • Wheelchair accessible
  • Cognitive learning center

Amenities Heritage West Allis

  • Climate control
  • Furnished
  • Wi-Fi and internet access
  • Kitchenette
  • Private bathroom
  • Cable TV
  • Community-sponsored activitiesWine tasting, Cooking club, Cooking classes, Happy hour, Dances, Bible study group, Quilting or sewing club, Cards / pinochle club, Current events club, Live well programs, Walking club, Birthday parties, Holiday parties, Trivia games
  • Barber / salon
  • Day trips
  • Emergency alert system

Amenities Heritage West Allis

  • Climate control
  • Furnished
  • Wi-Fi and internet access
  • Kitchenette
  • Private bathroom
  • Cable TV
  • Community-sponsored activitiesWine tasting, Cooking club, Cooking classes, Happy hour, Dances, Bible study group, Quilting or sewing club, Cards / pinochle club, Current events club, Live well programs, Walking club, Birthday parties, Holiday parties, Trivia games
  • Barber / salon
  • Day trips
  • Emergency alert system
  • Fitness room
  • Outdoor common space
  • Garden
  • Business room
  • Transportation and parking
  • Walking paths
  • Fireplace
  • Library
  • Activity room
  • Movie room
  • Fitness programsStretching Classes
  • Volunteer programs
  • Movie nights
  • Piano
  • On-site market / store
  • Scheduled daily activities
  • Spa / sauna / wellness room
  • Arts room
  • Outdoor programs
  • Swimming pool
  • Music program
  • Resident run activities
  • Game room
  • Patio
  • Pet-friendlyCats, Medium dogs
  • Faith BasedChristian services, Catholic services
  • Grocery shopping
  • Family support services
  • Continuing learning experience
  • Laundry
  • Concierge
  • Housekeeping
  • Move in coordination
  • Professional chef
  • Sports or cocktail lounge
  • Restaurant style dining
  • Diabetes diet
  • Gluten free
  • Low sodium
  • Vegetarian
  • International cuisine
  • Allergy sensitive
  • All day dining
  • Dining room
  • Grill

Ask a local senior living advisor a question

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Kamini Cotton
Kamini Cotton

Milwaukee CareScout Advisor

  • 12+ years of experience
  • 12+ families helped

Senior living tools

CareScout Neighborhood Insights for Milwaukee, WI (53214)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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New Perspective Senior Living - Franklin, Image 1

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New Perspective Waukesha, Image 1

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1701 East Broadway , Waukesha, WI, 53186
Assisted Living · Memory Care · Independent Living

We believe older adults deserve to live joyfully, affordably, and with purpose. When visiting New Perspective Waukesha, you’ll feel what a vibrant and welcoming place it is. As the newest senior living in Waukesha, New Perspective Waukesha is a lively and vibrant community of active older adults. Residents can be found going for a swim in the pool, enjoying made-from-scratch meals, or meeting friends for happy hour at the pub. Roomy floor plans and community spaces offer comfortable spaces for everyone. We invite you to join us for a tour, so that you can see why 10 out 10 residents would recommend New Perspective Waukesha to a friend in 2021!…

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The Arboretum Senior Living, Image 1

The Arboretum Senior Living

From $5,200/mo

9.9
W180 N7890 Town Hall Road, Menomonee Falls, WI, 53051
Assisted Living · Memory Care · Independent Living

Relationships often define who we are–relationships with family, between Residents, among friends and with staff. It’s quality moments spent with others that truly celebrate a life well lived with great activities, the best of care, beautiful surroundings and delicious meals. At Sinceri, we believe these meaningful experiences are enhanced by those who surround us. Because at Sinceri, family and friends are home. At Sinceri Senior Living Communities we acknowledge that every individual requires different levels of care at varying points of their lives. We are dedicated to providing specialized care specifically tailored to each resident’s unique needs throughout the aging experience.…

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