Patient
March 2024
My mother was in the memory care area of Fairhaven nursing home. Everything changed in the care she received when the pandemic started, during it, and after it. The neglect, communication between the nurses, care givers, to the patients family was obsolete. The neglect in the care my mother received wile she was sick and suffered was outrageous. She suffered for 4 days before she received medical treatment at the hospital, where her loss of life was. She should have been sent to the hospital as soon as she was diagnosed with Pneumonia. The family was not notified that she was sick till the day she was sent to the ER. I don’t care if they are short staffed because of the pandemic. You notify the family, let them know about being short staffed. If I had been notified I would have found away to go to the home and help take care of her in till the proper amount of people were there to care for her. NO NOTIFICATION was given till she was sent to the ER















