Jenny
January 2026
My mom was in Assisted Living at Harbor Health when she suffered a UTI that caused dementia to take over her mind. She needed the supervision and locked doors that came in the Memory Care unit. Although Harbor Health promised an easy transition to the next level of care, there were no apartments in Memory Care. Mom was forced to remain in her Assisted Living apartment and required to pay a home health agency (owned by South Port Square) for 1-on-1 supervision at $33 per hour. Their instructions were to keep mom in her room for her "health and safety”. She was isolated, confused and depressed. Her hallucinations and delusions were at their worst, and she threatened to kill herself. The help and counseling she desperately needed was not available to her. It was 28 days later that an apartment became available. By then mom had paid more then $10,000 for the 1-on-1 supervision they required and many hours alone and confused. She was in Memory Care 4 weeks before dying in Hospice.


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