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Highlands Living Center

500 Hahnemann Trail, Pittsford, NY 14534 ·

  • Assisted Living · Memory Care · Independent Living · Nursing Home · CCRC
3.6Community score(0 reviews)Write a review

For pricing and availability(585) 302-2370
For residents and staff(585) 383-1700

About Highlands Living Center

Highlands Living Center is an Assisted Living community in the Pittsford area that also offers Memory Care, Independent Living, Nursing Home, and Continuing Care Retirement Community care.

Nestled within the serene, wooded campus of The Highlands at Pittsford, The Living Center stands as a beacon of exceptional care and community spirit. Residents are embraced as family members, fostering a warm and inviting atmosphere where personal connections are cherished. With a commitment to providing outstanding medical services, The Living Center boasts an affiliation with UR Medicine, ensuring residents receive top-notch clinical support from board-certified physicians from the University of Rochester Medical Center.

The Living Center offers a comprehensive range of on-site care services, including traditional long-term care, short-term rehabilitation, post-acute and post-operative care, and specialized memory care. These services are delivered with a compassionate approach, ensuring the well-being of each resident. The facility is equipped with 24-hour skilled nursing care, complemented by an array of consulting services such as dental, laboratory, podiatry, and speech therapy, all designed to cater to the diverse needs of the residents.

The community's amenities reflect its dedication to holistic well-being and active living. Residents can enjoy spacious private and semi-private rooms, participate in extensive social and recreational programs, and take advantage of the family- and pet-friendly environment. Additional conveniences include on-site barber and beautician services, a smoke-free facility, laundry services, and the presence of a chaplain to support spiritual needs.

Surrounding The Living Center is a vibrant neighborhood offering a variety of conveniences and leisure activities. Just a short distance away, residents can access the Clinical Renal Group for medical consultations, Wegmans pharmacy for prescriptions, and Pittsford Pub for delightful dining experiences. The area is enriched with cultural diversity and a high quality of life, contributing to a fulfilling and engaging lifestyle for those who call The Living Center home.

In essence, The Living Center at The Highlands at Pittsford is more than just a place to reside; it is a nurturing community where residents can embrace life with dignity, support, and joy.

About Highlands Living Center

Highlands Living Center is an Assisted Living community in the Pittsford area that also offers Memory Care, Independent Living, Nursing Home, and Continuing Care Retirement Community care.

Nestled within the serene, wooded campus of The Highlands at Pittsford, The Living Center stands as a beacon of exceptional care and community spirit. Residents are embraced as family members, fostering a warm and inviting atmosphere where personal connections are cherished. With a commitment to providing outstanding medical services, The Living Center boasts an affiliation with UR Medicine, ensuring residents receive top-notch clinical support from board-certified physicians from the University of Rochester Medical Center.

The Living Center offers a comprehensive range of on-site care services, including traditional long-term care, short-term rehabilitation, post-acute and post-operative care, and specialized memory care. These services are delivered with a compassionate approach, ensuring the well-being of each resident. The facility is equipped with 24-hour skilled nursing care, complemented by an array of consulting services such as dental, laboratory, podiatry, and speech therapy, all designed to cater to the diverse needs of the residents.

The community's amenities reflect its dedication to holistic well-being and active living. Residents can enjoy spacious private and semi-private rooms, participate in extensive social and recreational programs, and take advantage of the family- and pet-friendly environment. Additional conveniences include on-site barber and beautician services, a smoke-free facility, laundry services, and the presence of a chaplain to support spiritual needs.

Surrounding The Living Center is a vibrant neighborhood offering a variety of conveniences and leisure activities. Just a short distance away, residents can access the Clinical Renal Group for medical consultations, Wegmans pharmacy for prescriptions, and Pittsford Pub for delightful dining experiences. The area is enriched with cultural diversity and a high quality of life, contributing to a fulfilling and engaging lifestyle for those who call The Living Center home.

In essence, The Living Center at The Highlands at Pittsford is more than just a place to reside; it is a nurturing community where residents can embrace life with dignity, support, and joy.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

Pricing for Highlands Living Center

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Reviews for Highlands Living Center

3.6

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

3.6

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Highlands Living Center present a mixed picture. Several reviewers express serious concerns about the care and conditions at the facility. Complaints include severe dehydration, untreated bed sores, frequent falls, and verbal abuse. There are reports of overcrowding, high staff turnover, and insufficient staff-to-patient ratios, leading to neglect and unsafe conditions. Some reviewers mention that patients are often unkempt, with poor hygiene and inadequate personal care. The facility is described as needing repairs and a complete overhaul, with a call for better treatment of both employees and patients. The management is criticized for not taking responsibility for these issues. On the positive side, some reviewers praise the food quality and the appearance of the facility, noting that it is nicely landscaped and has potential with different management. Another review highlights a positive experience at the Highlands at Pittsford, describing comfortable living accommodations, friendly staff, and a supportive environment that allows residents to maintain their independence. The cottages are noted for their small, house-like design, and the community offers social events and dining options that cater to residents' needs. Overall, while some aspects of the Highlands Living Center are appreciated, significant concerns about patient care and facility management are prevalent in the reviews.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

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Care offered at Highlands Living Center

  • Assisted Living
  • Memory Care
  • Independent Living
  • Nursing Home
  • Continuing Care Retirement Community

Care services

  • Mild cognitive impairment
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing

Care services at Highlands Living Center

  • Mild cognitive impairment
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing

Amenities Highlands Living Center

  • Climate control
  • Cable TV
  • Furnished
  • Private bathroom
  • Wi-Fi and internet access
  • Kitchenette
  • Telephone in room
  • Outdoor programs
  • Emergency alert system
  • Game room

Amenities Highlands Living Center

  • Climate control
  • Cable TV
  • Furnished
  • Private bathroom
  • Wi-Fi and internet access
  • Kitchenette
  • Telephone in room
  • Outdoor programs
  • Emergency alert system
  • Game room
  • Library
  • Walking paths
  • Activity room
  • Arts room
  • Transportation and parking
  • Outdoor common space
  • Resident run activities
  • Fitness room
  • Movie room
  • Music program
  • Scheduled daily activities
  • Spa / sauna / wellness room
  • Garden
  • Business room
  • Movie nights
  • Concierge
  • Move in coordination
  • Family support services
  • Housekeeping
  • Laundry
  • Professional chef
  • Gluten free
  • Restaurant style dining
  • All day dining
  • Diabetes diet
  • Allergy sensitive
  • Dining room

Ask a local senior living advisor a question

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Julie Whitbeck-Lewinski
Julie Whitbeck-Lewinski

Pittsford CareScout Advisor

  • 7+ years of experience
  • 796+ families helped

Senior living tools

CareScout Neighborhood Insights for Pittsford, NY (14534)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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