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Windsor Run

2030 Windsor Run Lane, Matthews, NC 28105 ·

  • Assisted Living · Memory Care · Independent Living · Nursing Home · CCRC
8.4Community score(0 reviews)Write a review

For pricing and availability(704) 741-0179
For residents and staff(704) 443-6500

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About Windsor Run

Windsor Run is an Assisted Living community in the Matthews area that also offers Memory Care, Independent Living, Nursing Home, and Continuing Care Retirement Community care.

Browse moving stories from our residents and staff, our top trending articles for community news and updates, and interviews with the people who know Windsor Run best—the people who live here!

About Windsor Run

Windsor Run is an Assisted Living community in the Matthews area that also offers Memory Care, Independent Living, Nursing Home, and Continuing Care Retirement Community care.

Browse moving stories from our residents and staff, our top trending articles for community news and updates, and interviews with the people who know Windsor Run best—the people who live here!

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Erickson Senior Living

Average Rating

3.8 (8 reviews)

Erickson Senior Living is a premier provider of independent and continuing care communities across the United States. With a commitment to delivering exceptional care and services to their residents, their mission is to create communities that improve the senior living experience. Erickson also works with resident-led councils to ensure that residents are an integral part of shaping the community experience. Erickson is led by CEO R. Alan Butler, who has led the organization for the past 14 years.

Founded in 1983, Erickson holds 43 years of industry experience, operating campus-style senior living facilities across 11 states. Erickson also operates the largest integrated health and wellness system for residents through the Erickson Health Medical Group, which has earned a 5 star rating from the Centers for Medicare and Medicaid Services (CMS) for four years in a row. Erickson also awarded an impressive $8.6 million in scholarships for Erickson student employees since 2021.

Pricing for Windsor Run

We're sorry. No estimates are currently available for this community. We recommend you work with a local senior living advisor who can help you with pricing. Click the button above to connect with an advisor.

Reviews for Windsor Run

8.4

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

8.4

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

Windsor Run Senior Living Community receives mixed reviews from residents and their families. Many praise the facility for its beautiful, well-maintained campus, modern amenities, and a wide range of activities. Residents appreciate the friendly and helpful staff, the variety of dining options, and the convenience of interconnected buildings. The community is described as vibrant, with active and social residents, and offers amenities like a pool, gym, and various clubs. However, some reviews highlight concerns about the facility's management and service quality. Complaints include high costs, inadequate staffing, and poor training, particularly in dining services. Some families report dissatisfaction with the care provided, citing issues like infrequent cleaning and lack of attention to residents' needs. There are also concerns about the facility's focus on expansion without proportionate increases in staff, leading to high turnover rates and insufficient medical support. A few reviews mention negative experiences with specific staff members and administrative processes, such as delays in refund disbursements and communication issues. Despite these criticisms, many residents express overall satisfaction with their decision to live at Windsor Run, citing the community's positive atmosphere and the friendships they have formed. The facility's location, close to shopping and medical services, is also noted as a significant advantage for seniors.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

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Care offered at Windsor Run

  • Assisted Living
  • Memory Care
  • Independent Living
  • Nursing Home
  • Continuing Care Retirement Community

Care services

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers

Care services at Windsor Run

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 12-16 hour nursing

Amenities Windsor Run

  • Telephone in room
  • Climate control
  • Wi-Fi and internet access
  • Cable TV
  • Furnished
  • Kitchenette
  • Private bathroom
  • Business room
  • Emergency alert system
  • Fitness room

Amenities Windsor Run

  • Telephone in room
  • Climate control
  • Wi-Fi and internet access
  • Cable TV
  • Furnished
  • Kitchenette
  • Private bathroom
  • Business room
  • Emergency alert system
  • Fitness room
  • Resident run activities
  • Community-sponsored activitiesHoliday parties, Happy hour, Birthday parties, Dances, Live music events
  • Garden
  • Library
  • Movie nights
  • Outdoor common space
  • On-site market / store
  • Activity room
  • Walking paths
  • Spa / sauna / wellness room
  • Transportation and parking
  • Barber / salon
  • Music program
  • Arts room
  • Outdoor programs
  • Swimming pool
  • Game room
  • Movie room
  • Scheduled daily activities
  • Family support services
  • Housekeeping
  • Move in coordination
  • Laundry
  • Concierge
  • All day dining
  • Gluten free
  • Allergy sensitive
  • Professional chef
  • Diabetes diet
  • Grill
  • Dining room
  • Café/bistro
  • Restaurant style dining
  • Sports or cocktail lounge

Ask a local senior living advisor a question

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Cory Knight
Cory Knight

Matthews CareScout Advisor

  • 1+ years of experience
  • 127+ families helped

Senior living tools

CareScout Neighborhood Insights for Matthews, NC (28105)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Southminster, Image 1

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8.9
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CareScout is not affiliated with the owner or operator(s) of Windsor Run. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Matthews by calling (704) 741-0179. There is no cost for this service. We are compensated by the community you select.

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