James
March 2024
I've lived at Magnolia NOT SO GRAND since the October,2023 & for the first 4 Months it was very good, the food, the people and Staff were great! When another company acquired Magnolia Grand in January of 2023 things started to go "Down Hill"! The Quality of Food, Services & Overall Life deteriorated to the point that life here became much Harder to enjoy! I was told in Oct. of 2022 that Brand New Exercise equipment was going to be installed. In the Early Summer of 2023 we inquired about the New Exercise equipment and we were again told (And I Quote) The New Exercise Equipment has been purchased and would be installed before the end of summer! Nothing yet!! In the February 2024 meeting we Just had. Robin LIED AGAIN! Saying that she Never said that!! We Are, ( Many Current Residents) tired of Uncaring, Lack of Leadership, training of staff, Very Poor Food & Food Service! These Are Real Problems and we are taking action to get New, Effective Leadership here!! Do NOT be FOOLED!









