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See all memory care in Castro Valley, CA

Willow Creek Memory Care

22424 Charlene Way, Castro Valley, CA 94546 ·

  • Memory Care
9.9Community score(0 reviews)Write a review

For pricing and availability(855) 866-7661
For residents and staff(510) 889-1300

Page info provided by: Willow Creek Memory Care · Last updated Oct 24, 2026

About Willow Creek Memory Care

Willow Creek Memory Care is a Memory Care community in the Castro Valley area. Costs for this community start at $7,395/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Serving Bay Area Residents Since 2006. Over the years, we have created a warm, comfortable, and fun environment for our residents. Our activities program allows our residents to truly thrive here. “Living in the Moment” is not just a philosophy; it’s a way of life here at Willow Creek. Our daily activities focus on keeping the mind, body, and spirit active and engaged. At Willow Creek, we assist our residents in finding fulfillment and success. We offer ALL-INCLUSIVE COST.

Pricing for Willow Creek Memory Care

Pricing starts from

$7,395/mo

Your monthly costs at Willow Creek Memory Care will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.

Reviews for Willow Creek Memory Care

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

indicates a community has a contract with CareScout, meaning we receive a fee from the community or an advisor, after a family has moved in. Contracted communities receive additional points toward their Community Score; however, it's possible for a community to earn a score of 10 even if they are not contracted with CareScout.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

American House Grosse Pointe at Cottage receives mostly positive reviews for its caring staff, welcoming atmosphere, convenient location, and range of living options, including independent living, assisted living, rehabilitation, and memory care. Many families praise Christine Eugenio for detailed, compassionate tours and transition support, while Brittany, Leslie/Leslee, Emily, Kisha, and other staff members are frequently recognized for professionalism, communication, kindness, and dedication. Residents and families appreciate the community’s cleanliness, activities, social events, friendly environment, on-site services, medical support, dining program, and proximity to shops, restaurants, and healthcare. Several reviewers describe the community as feeling like an extended family and report that loved ones are comfortable, safe, engaged, and well cared for. Anniversary and themed events were particularly praised for creating joy and connection. Some reviews note that the facility is attractive and well maintained but that apartments can be small, dark, or less spacious than those at competing communities. Outdoor areas and views were described as limited, and one reviewer mentioned uncertainty regarding barber services. Pricing opinions vary: some consider it reasonable or a good value, while others find it expensive or outside their budget. Communication with families and the admissions process were identified as areas for improvement by a few reviewers. A significant concern appears in several reviews regarding alleged bed bug problems. While one family praised management for informing them and bringing in professionals to address an isolated incident, other reviewers reported a prolonged outbreak, inadequate communication, resident displacement, understaffing, and poor management response. Another reviewer advised getting all agreements in writing due to a disappointing management experience. Overall, the reviews strongly emphasize compassionate staff and community spirit, while highlighting the importance of clarifying costs, services, communication expectations, and pest-control procedures before moving in.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Resident satisfaction
  • Staff

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Care offered at Willow Creek Memory Care

  • Memory Care

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at Willow Creek Memory Care

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish, Spanish
  • Incontinence care
  • Non-ambulatory care
  • Parkinson's care
  • Care with behavioral issues
  • Hospice waiver
  • 24-hour call system
  • Wheelchair accessible
  • Cognitive learning center
  • Smoke alarm and sprinkler system
  • Two person transfers
  • Catheter

Amenities Willow Creek Memory Care

  • Cable TV
  • Private bathroom
  • Furnished
  • Telephone in room
  • Wi-Fi and internet access
  • Community-sponsored activitiesBirthday parties, Holiday parties, Garden club, Dances, Cooking classes, Karaoke
  • Fitness programsStretching Classes
  • Arts room
  • Walking paths
  • Music program

Amenities Willow Creek Memory Care

  • Cable TV
  • Private bathroom
  • Furnished
  • Telephone in room
  • Wi-Fi and internet access
  • Community-sponsored activitiesBirthday parties, Holiday parties, Garden club, Dances, Cooking classes, Karaoke
  • Fitness programsStretching Classes
  • Arts room
  • Walking paths
  • Music program
  • Resident run activities
  • Barber / salon
  • Emergency alert system
  • Business room
  • Movie nights
  • Patio
  • Outdoor common space
  • Garden
  • Laundry
  • Housekeeping
  • Move in coordination
  • Continuing learning experience
  • Dining room
  • Gluten free
  • Vegetarian
  • Diabetes diet
  • Restaurant style dining
  • Low sodium
  • Allergy sensitive
  • All day dining
  • Pureed meals
  • Grill

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Linda Iwamoto
Linda Iwamoto

Castro Valley CareScout Advisor

  • 4.9 average rating
  • 21+ years of experience
  • 1730+ families helped

Senior living tools

CareScout Neighborhood Insights for Castro Valley, CA (94546)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Brookdale Danville, Image 1

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Brookdale North Fremont, Image 1

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