Cindy
September 2025
My mother was in Saddlebrook earlier this year and received very good care. The people who work in this facility do a great job of taking care of all the patients and they are very hard working and dedicated. Once my mother passed away, I was told I was to receive a partial refund for the month (May). They facility then also automatically took out a payment for the following month (June) even though she was deceased. It has been about 4 months later and I have not received any refund. I have sent emails to the CEO, COO, Comptroller and Accounting at Oxford Senior Living trying to track down my refund. I have heard back several times saying the refund was processed at the end of August. I still have not received any refund.
















