Roy
July 2026
My mother has been residing at Hearten House II since March of this year. After researching and visiting many facilities, we chose Hearten House in La Crosse, WI. We liked its location, ease of parking, and the intimacy of only having 12 residents at a time. We made several impromptu visits and always found the gathered in the living room and kitchen area. People weren't sitting in wheelchairs in the hallway like some other places we visited. They were active and socializing. Staff members have been amazing. Most have been there for many years. That is unusual in this type of facility. They communicate day to day needs with family and help the resident to be comfortable. As you may know, the process of transitioning a family member into memory care is difficult and it tugs at the heart strings. You want to do what is right for your loved one, especially when they may be in poor health or poor memory. While it has only been 4 months, I am certain that we chose wisely.
