Helen
September 2025
DO NOT entrust your loved ones to the care of PruittHealth Austell. My father has 6 falls in 6 weeks at this facility, lost a lot of weight, and was often over medicated.
1700 Mulkey Road, Austell, GA 30106 ·
Pruitthealth - Austell is a Nursing Home community in the Austell area.
PruittHealth - Austell stands as a beacon of comprehensive care and rehabilitation services, offering a nurturing environment for its residents. The community is renowned for its commitment to providing exceptional medical care, with a focus on personalized health solutions that cater to both short- and long-term needs. Residents benefit from a wide array of health care services, including 24-hour supervision, nursing assistance, and medication management, ensuring peace of mind for them and their families.
Situated in a vibrant neighborhood, PruittHealth - Austell is conveniently located near essential amenities and services. The Cobb Women's Center is just a short distance away, providing easy access to specialized medical care. For pharmaceutical needs, residents can rely on the nearby CVS Pharmacy, ensuring that prescriptions and health supplies are readily available. The proximity to local cafes and restaurants, such as Starbucks and McDonald's, allows residents and their visitors to enjoy a variety of dining options.
The community itself is designed to enhance the quality of life for its residents. With beautifully decorated interiors and spacious living areas, it offers both private and semi-private rooms equipped with modern amenities like Wi-Fi, cable TV, and kitchenettes. The state-of-the-art rehabilitation facilities are complemented by a range of recreational spaces, including a large dining area, a coffee shop offering Starbucks coffee, and bright recreation areas with courtyards. These spaces provide opportunities for socialization, fostering a sense of community among residents.
PruittHealth - Austell also emphasizes lifestyle enrichment through a variety of programs and activities. From arts and music programs to outdoor activities and movie nights, residents can engage in community-sponsored activities that promote well-being and social interaction. The community's dedication to creating a warm and supportive environment is evident in its attentive staff, who strive to make every transition as smooth as possible.
Overall, PruittHealth - Austell embodies a harmonious blend of medical excellence and community spirit, offering a sanctuary of care and companionship for its residents.
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CareScout Community Score
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What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
The reviews for PruittHealth - Austell are overwhelmingly negative, highlighting numerous issues with the facility. Many reviewers express dissatisfaction with the general cleanliness and maintenance, describing rooms as small, dirty, and poorly maintained. The food quality is consistently criticized as being terrible and unappetizing. There are frequent complaints about the staff being uncaring, unresponsive, and sometimes rude, with reports of call lights going unanswered and patients being left in soiled conditions. Several reviewers mention that their loved ones did not receive proper medical care, with some experiencing neglect that led to severe health issues or hospitalizations. The facility's administration is often described as ineffective, with poor communication and billing issues being common grievances. Despite these criticisms, a few reviews note that the physical therapy services are excellent, and some staff members are described as friendly and attentive. However, these positive aspects are overshadowed by the negative experiences, including inadequate rehabilitation services, lack of activities, and issues with medication management. Overall, the reviews paint a picture of a facility struggling with systemic issues, leading to a strong recommendation against placing loved ones there, especially those with specific medical needs or conditions like dementia.
Overall rating
1.0 (2 reviews)
Helen
September 2025
DO NOT entrust your loved ones to the care of PruittHealth Austell. My father has 6 falls in 6 weeks at this facility, lost a lot of weight, and was often over medicated.
Toni-Rae
September 2025
Families are kept in the dark about real conditions. This place causes real resident harm. The light was taken from my grandfather's eyes after his stay here. please do not send your family somewhere so neglectful.
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Austell CareScout Advisor
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Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
32% of population is 50+ years old, 14% is 65+ years old
The poverty rate is 4% lower for this region compared to the Georgia state average, which is 13%
1% of population identify themselves as Asian, 6% as Hispanic, 95% as White, and 0% as Black
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