Christine
September 2025
So many things went wrong during my mother’s week or so here. She was there for dialysis & rehab after a fall. Blood pressure & other essential meds not administered for over 24 hours because they “were not on hand.” Hours of ringing the call bell with no response from staff. Family had to call the front desk repeatedly to demand that caregivers respond to our mother’s needs. No safety rails on the bed. At times no supplemental oxygen provided although it was prescribed for her. Ultimately, she suffered a breathing emergency overnight which went unresponded to for hours. Family once again had to call the front desk, after we received harrowing text messages from our mother, to demand that someone check on her. By that point her oxygen level was life threateningly low. She was sent to the hospital by ambulance and died that afternoon of respiratory failure brought on by undiagnosed and untreated Covid pneumonia. To this day not one person on staff has contacted us to offer condolences.
















