Frank
August 2024
The majority of employees care about the residents. The owning company Volare Health is a different story. Royale used to be a 5 star building. Once Volare took over they are a 1 star building. Volare places the emphasis of cutting staffing to increase profits impacting quality of care. The southern Oregon buildings owned by Volare Health are frequently under state review and currently have verified abuse allegations. They promote in house therapy but don't have enough staff to provide the services relying on Telehealth and travelers. If you are looking to place a family member or need skilled services look elsewhere. Avamere or Regency would be a better choice.



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