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Encanto Palms Assisted Living

3901 West Encanto Boulevard, Phoenix, AZ 85009 ·

  • Assisted Living
7.7Community score(0 reviews)Write a review

For pricing and availability(602) 633-7534
For residents and staff(602) 352-0000

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About Encanto Palms Assisted Living

Encanto Palms Assisted Living is an Assisted Living community in the Phoenix area. Estimated costs for this community start at $4,100/mo, which is lower than the cost of care in the Phoenix area of $5,500/mo.

At Encanto Palms we maintain two distinct and separate comprehensive/holistic programs for individuals exhibiting low acuity behavioral problems. One program for residents with dementia behaviors and the second program for residents with non-dementia behaviors. Encanto Palm’s goal is to provide an enriched living environment that is therapeutic, safe and comfortable. We strive to enhance and maximize residents’ dignity, functional capacity, independence, individuality, privacy, and choice. We utilize the soundest and most up-to-date treatment approaches to insure optimal quality of care. Our staff is extensively trained in caring for persons with low acuity behavior problems. Each resident benefits from an individually-designed care plan that specifically addresses their behavioral needs. Behavioral health care is available on-site as needed. We are responsive to the needs of our residents and families, as well as to the needs of their medical providers, referral sources, and payors. We honor and adhere to a philosophy and practice of commitment and compassion in meeting the physical, cognitive Encanto Activities Encanto Palms maintains an activity program that meets the diverse behavioral, intellectual, emotional, social, and spiritual needs of all program residents. Our full-time activity director offers activity programming designed uniquely for each separate and distinct unit. All caregivers, care coordinators, and staff members are cross-trained to help facilitate activity programming through out the day, 7 days a week. Encanto Palms prides itself on the educational training, dedication, and continuity of our care staff. Each program unit is maintained by a Care Coordinator who oversees day-to-day clinical operation, handles staffing, and oversees implementation and follow-up of resident care. Our care givers are required to successfully complete ADHS-approved directed care training. In addition, they attend our orientation and training program focusing on approaches and interventions for dealing with low acuity behavior issues and working with people with dementia. All program staff are required to attend on-going continuing education training sessions. Our Encanto Palms care team includes the unit coordinator, community LPN, primary care provider, behavioral health consultants, case managers, and caregivers. Each resident is reviewed by the care team within seven days of admission and a minimum of once a quarter thereafter.behavioral, affective, and social needs of our residents.

About Encanto Palms Assisted Living

Encanto Palms Assisted Living is an Assisted Living community in the Phoenix area. Estimated costs for this community start at $4,100/mo, which is lower than the cost of care in the Phoenix area of $5,500/mo.

At Encanto Palms we maintain two distinct and separate comprehensive/holistic programs for individuals exhibiting low acuity behavioral problems. One program for residents with dementia behaviors and the second program for residents with non-dementia behaviors. Encanto Palm’s goal is to provide an enriched living environment that is therapeutic, safe and comfortable. We strive to enhance and maximize residents’ dignity, functional capacity, independence, individuality, privacy, and choice. We utilize the soundest and most up-to-date treatment approaches to insure optimal quality of care. Our staff is extensively trained in caring for persons with low acuity behavior problems. Each resident benefits from an individually-designed care plan that specifically addresses their behavioral needs. Behavioral health care is available on-site as needed. We are responsive to the needs of our residents and families, as well as to the needs of their medical providers, referral sources, and payors. We honor and adhere to a philosophy and practice of commitment and compassion in meeting the physical, cognitive Encanto Activities Encanto Palms maintains an activity program that meets the diverse behavioral, intellectual, emotional, social, and spiritual needs of all program residents. Our full-time activity director offers activity programming designed uniquely for each separate and distinct unit. All caregivers, care coordinators, and staff members are cross-trained to help facilitate activity programming through out the day, 7 days a week. Encanto Palms prides itself on the educational training, dedication, and continuity of our care staff. Each program unit is maintained by a Care Coordinator who oversees day-to-day clinical operation, handles staffing, and oversees implementation and follow-up of resident care. Our care givers are required to successfully complete ADHS-approved directed care training. In addition, they attend our orientation and training program focusing on approaches and interventions for dealing with low acuity behavior issues and working with people with dementia. All program staff are required to attend on-going continuing education training sessions. Our Encanto Palms care team includes the unit coordinator, community LPN, primary care provider, behavioral health consultants, case managers, and caregivers. Each resident is reviewed by the care team within seven days of admission and a minimum of once a quarter thereafter.behavioral, affective, and social needs of our residents.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About PACS Senior Living

Average Rating

2.5 (11 reviews)

PACS, established in 2013 with just two skilled nursing facilities, has grown into a nationally respected provider of post-acute care services, proudly operating across 17 states. Guided by a mission to revolutionize senior care, PACS blends the strength of a national network with personalized local decision-making, ensuring every resident and family experiences the best possible care and support.

Under the leadership of Co-Founder and CEO Jason Murray, PACS continues to expand with compassion and innovation at its core. With over 20 years of experience in healthcare administration, Jason’s dedication to quality has earned industry accolades, including Ernst & Young’s 2023 Mountain West Entrepreneur of the Year. His vision drives PACS’s commitment to delivering a world-class experience for residents, families, and team members alike.

At PACS, care is about more than just services—it’s about creating an environment where residents can thrive. Their dedicated teams bring warmth, compassion, and professionalism to everything they do, ensuring families feel confident and supported. PACS provides a continuum of post-acute care services, including skilled nursing, rehabilitation, and ancillary care, tailored to meet each resident’s unique needs.

Families choosing PACS can expect a welcoming, uplifting environment led by compassionate caregivers who prioritize well-being and celebrate each resident’s individuality. With a focus on collaboration, innovation, and trust, PACS has redefined senior living—offering families peace of mind and residents a place to truly call home.

Pricing for Encanto Palms Assisted Living

$4,100/mo

Estimated starting prices by room type

  • Private Room$4,100/mo
  • Studio$4,900/mo
  • One Bedroom$5,800/mo

Your monthly costs at Encanto Palms Assisted Living will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for Encanto Palms Assisted Living

7.7

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

7.7

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Encanto Palms Assisted Living present a mixed picture. Some reviewers express deep dissatisfaction, citing issues such as poor treatment of residents, unsanitary conditions, understaffing, and inadequate care. Complaints include the facility being dirty, smelling of feces and urine, and being infested with bed bugs and other pests. There are also allegations of neglect, with some residents reportedly being denied medication and care. One reviewer even mentioned that EMTs and ER doctors filed complaints about the facility's conditions. Conversely, other reviews are positive, highlighting the compassionate and knowledgeable staff who provide excellent care. Some families express gratitude for the staff's dedication, noting improvements in their loved ones' conditions, particularly in managing dementia and behavioral issues. The facility is praised for its behavioral health services, private counseling, and group therapy. Several reviewers commend specific staff members for their outstanding service and communication, especially with families living far away. Overall, while some reviewers strongly advise against placing loved ones at Encanto Palms due to negative experiences, others recommend it for its caring environment and effective management of complex health issues. The facility appears to have both significant challenges and dedicated staff who strive to provide quality care.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Request a tour at Encanto Palms Assisted Living

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Care offered at Encanto Palms Assisted Living

  • Assisted Living

Care services

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers

Care services at Encanto Palms Assisted Living

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish, American Sign Language, Spanish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Wheelchair accessible

Amenities Encanto Palms Assisted Living

  • Wi-Fi and internet access
  • Climate control
  • Telephone in room
  • Cable TV
  • Furnished
  • Private bathroom
  • Kitchenette
  • Movie nights
  • Outdoor programs
  • Scheduled daily activities

Amenities Encanto Palms Assisted Living

  • Wi-Fi and internet access
  • Climate control
  • Telephone in room
  • Cable TV
  • Furnished
  • Private bathroom
  • Kitchenette
  • Movie nights
  • Outdoor programs
  • Scheduled daily activities
  • Transportation and parking
  • Walking paths
  • Resident run activities
  • Fitness room
  • Volunteer programs
  • Music program
  • Community-sponsored activitiesKaraoke, Live music events, Holiday parties, Birthday parties
  • Spa / sauna / wellness room
  • Day trips
  • Garden
  • Movie room
  • Fitness programsStretching Classes, Yoga / Chair Yoga
  • Outdoor common space
  • Business room
  • Game room
  • Activity room
  • Arts room
  • Library
  • Emergency alert system
  • Faith BasedJewish services, Mormon services, Catholic services
  • Laundry
  • Family support services
  • Concierge
  • Move in coordination
  • Grocery shopping
  • Housekeeping
  • Allergy sensitive
  • Dining room
  • Restaurant style dining
  • All day dining
  • Diabetes diet
  • Professional chef
  • Grill
  • Gluten free
  • Low sodium

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Phoenix CareScout Advisor

  • 13+ years of experience
  • 117+ families helped

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CareScout Neighborhood Insights for Phoenix, AZ (85009)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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The Montecito Senior Living, Image 1

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Brookdale Arrowhead Ranch, Image 1

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Brookdale Central Paradise Valley, Image 1

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Inspira Arrowhead, Image 1

Inspira Arrowhead

From $4,115/mo

9.9
20240 North 78th Avenue, Glendale, AZ, 85308
Assisted Living · Memory Care · Independent Living

Part of the Arrowhead neighborhood in Glendale, AZ, Inspira Arrowhead is a modern aging community for those inspired to live life to the fullest, stay fit and experience new adventures. Our community offers a variety of creative and wellness programs designed to enrich all aspects of life. Explore your creative side. Connect with new friends. Explore your best life.…

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Morningstar of Avondale, Image 1

Morningstar of Avondale

From $5,200/mo

9.8
2635 North Dysart Road, Avondale, AZ, 85392
Assisted Living · Memory Care

Morningstar of Avondale provides exceptional assisted living and memory care services. Living in West Valley’s best senior living community, our residents enjoy daily engaging activities, restaurant-style dining, and a variety of apartment floor plans – all in a comforting, home-like setting. Opened in Spring 2018, Morningstar of Avondale is located in one of Avondale’s up-and-coming neighborhoods. Our community is just minutes from Banner Estrella Medical Center, Arizona State University campus, physician offices, restaurants, and shopping.…

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MorningStar at Arcadia, Image 1

MorningStar at Arcadia

From $4,400/mo

9.8
3200 East Glenrosa, Phoenix, AZ, 85018
Assisted Living · Memory Care

Located in one of the most sought-after neighborhoods, MorningStar at Arcadia is a senior living community that offers assisted living and memory care services. The cost of assisted living starts at $4,400 a month, a figure that is higher than the average of $3,850 in Phoenix, AZ. For this price, residents can choose from different private living spaces that include spacious studio, one-bedroom, and two-bedroom floor plans. Residents at this senior living property enjoy delicious chef-prepared food and restaurant-style service, and share meals with the team at the community. There are also resident-led activities as well as wellness services. Some of the wellness services include 24-hour access to a licensed nurse and care managers, on-site diagnostics, therapists, and oxygen administration. Residents also have access to assistance with activities of daily living (ADLs) like medication management, bathing, grooming, and continence care. This community offers a lifestyle of wellness, comfort, and community. In addition to plentiful community events and beautiful property, the professional staff members treat residents and their families with exceptional care. This senior living facility offers a fitness room, chapel, theater, library, spa bath, massage room, salon, and life enrichment room. There is also a fireside courtyard with a fountain and two enclosed patios for memory care where residents can spend their leisure time. Scheduled transportation and wellness programs and activities ensure that residents live a fulfilling life. These opportunities are designed to engage the mind, body, and spirit as well as help MorningStar at Arcadia residents stay active and productive.…

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CareScout is not affiliated with the owner or operator(s) of Encanto Palms Assisted Living. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Phoenix by calling (602) 633-7534. There is no cost for this service. We are compensated by the community you select.

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