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Moldaw Family Residences at 899 Charleston

899 East Charleston Road, Palo Alto, CA 94303 ·

  • Assisted Living · Memory Care · Independent Living
9.3Community score(1 review)Write a review

For pricing and availability(855) 866-7661
For residents and staff(650) 433-3600

Page info provided by: Moldaw Family Residences at 899 Charleston · Last updated Oct 24, 2026

About Moldaw Family Residences at 899 Charleston

Moldaw Family Residences at 899 Charleston is an Assisted Living community in the Palo Alto area that also offers Memory Care and Independent Living care. Costs for this community start at $8,500/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

In the heart of the Bay Area in Northern California, our Palo Alto senior living community offers an upscale lifestyle that’s second to none. The location of our high-end retirement community on the 8.5-acre Taube-Koret Campus for Jewish Life puts you in the center of the arts, friendship and wellness. With a community center, world-class performing arts hall, sports & wellness complex, and early childhood education center outside your door, you’ll cross boundaries between generations, cultures and religions. It’s a unique lifestyle that other communities seek to imitate, and that you’ll get to live every day.

Even more than our ideal location, our residents and team members are what make our high-end Bay Area retirement community truly stand out from the rest. When you join our upscale community, you’ll share intellectual ideas, enjoy spirited conversations and build lasting relationships.

About Moldaw Family Residences at 899 Charleston

Moldaw Family Residences at 899 Charleston is an Assisted Living community in the Palo Alto area that also offers Memory Care and Independent Living care. Costs for this community start at $8,500/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

In the heart of the Bay Area in Northern California, our Palo Alto senior living community offers an upscale lifestyle that’s second to none. The location of our high-end retirement community on the 8.5-acre Taube-Koret Campus for Jewish Life puts you in the center of the arts, friendship and wellness. With a community center, world-class performing arts hall, sports & wellness complex, and early childhood education center outside your door, you’ll cross boundaries between generations, cultures and religions. It’s a unique lifestyle that other communities seek to imitate, and that you’ll get to live every day.

Even more than our ideal location, our residents and team members are what make our high-end Bay Area retirement community truly stand out from the rest. When you join our upscale community, you’ll share intellectual ideas, enjoy spirited conversations and build lasting relationships.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Life Care Services

Average Rating

3.8 (79 reviews)

Life Care Services (LCS) is the second largest senior living provider in the U.S, offering independent living, assisted living, memory care and even skilled nursing options. With an impressive 55 years in business, LCS is led by Joel Nelson who has been with the company for over 40 years. In 2023, LCS received three awards from Top Workplace USA, signaling their deep commitment to their caregivers and staff.

The company's vision is to empower seniors to live their best lives by providing them with high-quality living options and exceptional care. With signature programs like Eversafe 360, a senior safety protocol and Extraordinary Impressions, an employee culture program, LCS has created a safe, welcoming and health environment for residents.

Information on this page is provided by the community.

Pricing for Moldaw Family Residences at 899 Charleston

Pricing starts from

$8,500/mo

Your monthly costs at Moldaw Family Residences at 899 Charleston will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.

Reviews for Moldaw Family Residences at 899 Charleston

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Bickford of St. Charles present a mixed picture. Many reviewers praise the facility for its warm, welcoming atmosphere and dedicated staff, highlighting the compassionate care and personalized attention residents receive. The community is described as homey, with a strong sense of community and various activities that foster engagement and friendships among residents. Some reviewers specifically commend staff members like Sharon, Anne, and Gretchen for their exceptional service. However, there are significant concerns raised about management and operational issues. Several reviewers mention low staff morale, high turnover, and inadequate leadership, particularly criticizing the Executive Director for a lack of clarity and experience. Issues with billing and refunds, especially after a resident's passing, have caused distress for some families. Concerns about understaffing, poor food quality, and insufficient activities are also noted, with some residents reportedly becoming depressed due to a lack of engagement and care. While some families have had positive experiences, others warn potential residents about the facility's shortcomings, particularly in terms of management responsiveness and the quality of care for those needing higher levels of assistance. Overall, while Bickford of St. Charles has its strengths, particularly in staff dedication and community feel, there are notable areas for improvement, especially in management practices and service consistency.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

1.0 (1 review)

Gerardo R.

July 2019

Not a place I would recommend. Former employee here and it's truly sad to see what the residents go through. The food being served is not what is advertised and there is a lot of favoritism going on. Very poor management.

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Care offered at Moldaw Family Residences at 899 Charleston

  • Assisted Living
  • Memory Care
  • Independent Living

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at Moldaw Family Residences at 899 Charleston

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenSpanish, English
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 12-16 hour nursing
  • 24-hour nursing
  • Coordination with health care providers
  • Wheelchair accessible

Amenities Moldaw Family Residences at 899 Charleston

  • Private bathroom
  • Climate control
  • Kitchenette
  • Telephone in room
  • Furnished
  • Wi-Fi and internet access
  • Cable TV
  • Spa / sauna / wellness room
  • Fitness programsTai Chi, Yoga / Chair Yoga
  • Community-sponsored activitiesBirthday parties, Dances, Live music events, Holiday parties, Trivia games, Wii bowling, Happy hour, Karaoke

Amenities Moldaw Family Residences at 899 Charleston

  • Private bathroom
  • Climate control
  • Kitchenette
  • Telephone in room
  • Furnished
  • Wi-Fi and internet access
  • Cable TV
  • Spa / sauna / wellness room
  • Fitness programsTai Chi, Yoga / Chair Yoga
  • Community-sponsored activitiesBirthday parties, Dances, Live music events, Holiday parties, Trivia games, Wii bowling, Happy hour, Karaoke
  • Garden
  • Patio
  • Activity room
  • Business room
  • Movie nights
  • Movie room
  • Day trips
  • Barber / salon
  • Transportation and parking
  • Walking paths
  • Music program
  • Piano
  • Emergency alert system
  • Game room
  • Outdoor common space
  • Library
  • Scheduled daily activities
  • Swimming pool
  • Arts room
  • Outdoor programs
  • Fitness room
  • Resident run activities
  • Fireplace
  • Pet-friendlyMedium dogs, Cats
  • Faith BasedDevotional activities offsite, Catholic services
  • Laundry
  • Concierge
  • Family support services
  • Grocery shopping
  • Housekeeping
  • Move in coordination
  • Professional chef
  • Restaurant style dining
  • Allergy sensitive
  • Dining room
  • All day dining
  • Grill
  • Gluten free
  • Kosher meals
  • Low sodium
  • Café/bistro
  • Diabetes diet

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Lauren Ross
Lauren Ross

Palo Alto CareScout Advisor

  • 5 average rating
  • 23+ years of experience
  • 4984+ families helped

Senior living tools

CareScout Neighborhood Insights for Palo Alto, CA (94303)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Belmont Village Senior Living San Jose, Image 1

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Cogir of Fremont, Image 1

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Sunrise Of Sunnyvale, Image 1

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Holiday Warburton Place, Image 1

Holiday Warburton Place

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9.9
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