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San Carlos Elms

707 Elm Street, San Carlos, CA 94070 ·

  • Assisted Living · Memory Care
9.9Community score(0 reviews)Write a review

For pricing and availability(855) 866-7661
For residents and staff(650) 595-1500

Page info provided by: Sharon S. · Last updated Oct 24, 2026

About San Carlos Elms

San Carlos Elms is an Assisted Living community in the San Carlos area that also offers Memory Care. Costs for this community start at $6,274/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

San Carlos Elms offers a vibrant and caring environment for seniors seeking a supportive and engaging community. Nestled in a picturesque neighborhood, residents have easy access to a variety of local amenities, including charming cafes like Philz Coffee, and essential services such as CVS Pharmacy, all within a short distance. The community is also conveniently located near Sequoia Hospital and the Palo Alto Medical Foundation's San Carlos Center, ensuring that medical care is never far away.

The community is designed to provide a comfortable and secure living experience, with a range of health care services that cater to the diverse needs of its residents. From assistance with daily activities to specialized memory care, San Carlos Elms is committed to offering personalized care plans that promote independence while ensuring safety and well-being. The presence of a 24-hour call system and a dedicated team of professionals ensures that residents receive prompt and attentive care whenever needed.

San Carlos Elms prides itself on its lively community life, offering a variety of social, educational, and cultural activities that keep residents engaged and active. The community's resident lounge is a popular spot for socializing, while the game room, library, and fitness room provide ample opportunities for leisure and wellness. With scheduled daily activities and community-sponsored events, residents can enjoy a fulfilling lifestyle surrounded by friends and neighbors.

The community's commitment to quality living is evident in its beautifully appointed facilities and thoughtful services. From restaurant-style dining with daily meals to an on-site salon and regular housekeeping, every aspect of life at San Carlos Elms is designed to enhance comfort and convenience. With a focus on creating a warm, home-like environment, San Carlos Elms ensures that residents can enjoy their golden years with peace of mind and a sense of belonging.

About San Carlos Elms

San Carlos Elms is an Assisted Living community in the San Carlos area that also offers Memory Care. Costs for this community start at $6,274/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

San Carlos Elms offers a vibrant and caring environment for seniors seeking a supportive and engaging community. Nestled in a picturesque neighborhood, residents have easy access to a variety of local amenities, including charming cafes like Philz Coffee, and essential services such as CVS Pharmacy, all within a short distance. The community is also conveniently located near Sequoia Hospital and the Palo Alto Medical Foundation's San Carlos Center, ensuring that medical care is never far away.

The community is designed to provide a comfortable and secure living experience, with a range of health care services that cater to the diverse needs of its residents. From assistance with daily activities to specialized memory care, San Carlos Elms is committed to offering personalized care plans that promote independence while ensuring safety and well-being. The presence of a 24-hour call system and a dedicated team of professionals ensures that residents receive prompt and attentive care whenever needed.

San Carlos Elms prides itself on its lively community life, offering a variety of social, educational, and cultural activities that keep residents engaged and active. The community's resident lounge is a popular spot for socializing, while the game room, library, and fitness room provide ample opportunities for leisure and wellness. With scheduled daily activities and community-sponsored events, residents can enjoy a fulfilling lifestyle surrounded by friends and neighbors.

The community's commitment to quality living is evident in its beautifully appointed facilities and thoughtful services. From restaurant-style dining with daily meals to an on-site salon and regular housekeeping, every aspect of life at San Carlos Elms is designed to enhance comfort and convenience. With a focus on creating a warm, home-like environment, San Carlos Elms ensures that residents can enjoy their golden years with peace of mind and a sense of belonging.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

Information on this page is provided by the community.

Pricing for San Carlos Elms

Pricing starts from

$6,274/mo

Your monthly costs at San Carlos Elms will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.

Reviews for San Carlos Elms

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

indicates a community has a contract with CareScout, meaning we receive a fee from the community or an advisor, after a family has moved in. Contracted communities receive additional points toward their Community Score; however, it's possible for a community to earn a score of 10 even if they are not contracted with CareScout.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

Reviews of Mattis Pointe Senior Living are mixed, with many positive comments alongside serious concerns. Families who had favorable experiences praise the facility’s cleanliness, welcoming atmosphere, spacious apartments, private accessible bathrooms, attractive grounds, and small, home-like environment. Several reviewers describe staff as friendly, compassionate, responsive, and willing to go beyond expectations. Residents reportedly enjoy varied activities, outings, entertainment, and a comfortable memory-care layout with easy navigation and minimal safety hazards. Some families specifically commend staff members for keeping them informed and providing excellent support during hospice care. Reviewers also appreciate the all-inclusive pricing, assistance with bathing, dressing, medications, transportation, and grocery handling. However, multiple reviews raise troubling concerns about management and consistency of care. Former employees and family members describe workplace drama, disrespect, dishonesty, fear of retaliation, cameras, and poor leadership, particularly involving the director of nursing and upper management. Several reviewers mention significant employee turnover and the departure of valued staff. One employee’s spouse urged families to ask questions and closely monitor their relatives’ care. Some families report that the reality after move-in differed sharply from the promising tour. Complaints include uncaring or inadequate assistance, monotonous food, unmet service expectations, and stolen or missing belongings after a resident’s death. One reviewer said a loved one became miserable and died before relocation could occur. Others questioned whether the facility could adequately support residents with higher physical-care needs, including those requiring lifts. Overall, Mattis Pointe is praised for its environment, amenities, and individual caregivers, but reviews suggest that management stability, staffing, communication, and consistency of care warrant careful investigation before choosing the facility.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

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Care offered at San Carlos Elms

  • Assisted Living
  • Memory Care

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at San Carlos Elms

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish, Spanish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Wheelchair accessible

Amenities San Carlos Elms

  • Kitchenette
  • Private bathroom
  • Furnished
  • Telephone in room
  • Wi-Fi and internet access
  • Climate control
  • Cable TV
  • Fitness room
  • Walking paths
  • Transportation and parking

Amenities San Carlos Elms

  • Kitchenette
  • Private bathroom
  • Furnished
  • Telephone in room
  • Wi-Fi and internet access
  • Climate control
  • Cable TV
  • Fitness room
  • Walking paths
  • Transportation and parking
  • Music program
  • Outdoor programs
  • Business room
  • Outdoor common space
  • Arts room
  • Movie nights
  • Activity room
  • Scheduled daily activities
  • Spa / sauna / wellness room
  • Library
  • Game room
  • Emergency alert system
  • Garden
  • Movie room
  • Resident run activities
  • Pet-friendlyCats, Medium dogs
  • Faith BasedDevotional activities offsite
  • Concierge
  • Housekeeping
  • Family support services
  • Laundry
  • Move in coordination
  • Diabetes diet
  • Allergy sensitive
  • Dining room
  • All day dining
  • Restaurant style dining
  • Professional chef
  • Gluten free

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Lauren Ross
Lauren Ross

San Carlos CareScout Advisor

  • 5 average rating
  • 23+ years of experience
  • 4984+ families helped

Senior living tools

CareScout Neighborhood Insights for San Carlos, CA (94070)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Marbella Redwood City, Image 1

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The Stratford, Image 1

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Frequently asked questions

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CareScout is not affiliated with the owner or operator(s) of San Carlos Elms. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in San Carlos by calling (855) 866-7661. There is no cost for this service. We are compensated by the community you select.

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