Greg
February 2026
This facility should be called THE HAVEN FROM HELL & should be immediately shut down in my opinion. It is unquestionably and undoubtedly the rock bottom of senior living facilities in the Columbus/Phenix City area by far. It was purchased over a year ago by the William James Group and although the food part has improved it is still a very incompetently run facility to say the least. My mother in law has been there for 2 years or so&although she likes it, she has been waiting for her heating and air unit to be fixed, repaired, or replaced for WELL OVER A YEAR NOW but although the facility can throw money at the cosmetic appearance THEY ARE UNABLE TO FIX HER UNIT using Air Force Htg&Air to work on it and we have been lied to lied to and lied to regarding this from the administrators, maintenance(4-5 different maintenance people since the acquisition), & from corporate as well as it appears nobody can speak the truth there. Turnover has been horrendous. DO NOT PUT YOUR RELATIVE HERE!!











