Lois
February 2026
I am writing this to urge other families to be cautious when considering Avita for their loved ones. Our experience with the leadership team has been deeply concerning. Absentee Administration: The Administrator is consistently unavailable, remaining behind closed doors and making zero effort to engage with residents or build relationships with families. Dishonest Nursing Leadership: The two Directors of Nursing (DONs) have proven to be unreliable. We found them to be misleading and dishonest regarding care and protocols on multiple occasions. Retaliatory Environment: There is a "shut up or leave" culture here. When residents or family members advocate for better care by asking questions or filing complaints, the facility responds by discharging the resident rather than addressing the concerns. If you are looking for a facility that values open communication and treats residents with respect, I would suggest looking elsewhere.















