Alissa
March 2025
My mom was there for rehab and the staff was amazing. People there actually care.
41795 Twelve Mile Road, Novi, MI 48377 ·
Novi Lakes Health Campus is an Assisted Living community in the Novi area that also offers Nursing Home care. Estimated costs for this community start at $4,300/mo, which is higher than the cost of care in the Novi area of $4,250/mo.
We take a holistic approach to the care we provide for those we serve at Novi Lakes Health Campus. We believe in looking after you physical, spiritual, and emotional wellness, no matter what level of care you’re receiving from our team. In our Assisted Living neighborhood, we’ll support you in your daily tasks, while honoring your privacy and personal preferences. Our Skilled Nursing services are delivered with this same attention to detail, by team members who are highly trained and invested in your well-being. Everything we do, from helping you fasten that difficult button to making your way to our dining room for meals, is done with one goal in mind – to exceed your expectations.
According to C.S. Lewis, “You are never too old to set another goal or to dream a new dream.” We’re here to help you chase those goals and dreams. The Novi Lakes Health Campus Life Enrichment team orchestrates a full calendar of Signature Programs and events, and we are always open to new ideas. We have physical and mental wellness sessions such as our Vitality and Mindful Moments programs. Through our Out and About program, you can visit local points of interest twice a week, which could mean dining at your favorite restaurant or taking a shopping trip with your friends. We also have plenty of learning opportunities through our Lifelong Learning program, which covers art, history, music and more.
$4,300/mo
Estimated starting prices by room type
Your monthly costs at Novi Lakes Health Campus will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
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CareScout Community Score
Based on CareScout’s proprietary scoring.
What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
Novi Lakes Health Campus receives mixed reviews. Many residents and their families appreciate the friendly and caring staff, good therapy services, and a variety of activities. The facility is described as clean and well-maintained, with attractive surroundings and decent food. Some reviewers highlight the attentive and helpful nature of the staff, noting that they go above and beyond to ensure residents' well-being. However, there are significant concerns about staffing levels, with reports of long wait times for assistance and some staff being unhelpful or rude. Communication issues are also mentioned, with some families feeling left out of the loop regarding their loved ones' care. There are complaints about the quality of food, with some finding it unappetizing or overly salty. Several reviews mention that the facility is better suited for short-term stays or for residents with good cognitive function, as those with more serious needs may not receive adequate care. Some families have had negative experiences with the discharge process and medication management. Overall, while many find Novi Lakes Health Campus to be a positive environment with good services, others have encountered issues that suggest room for improvement, particularly in staffing and communication.
Overall rating
3.0 (2 reviews)
Alissa
March 2025
My mom was there for rehab and the staff was amazing. People there actually care.
Cherie
September 2023
Do not go here. When the patient arrived there was no one to greet us or check us in. When I asked for a wheelchair to transport the patient in they gave him a chair for a child that was filthy without any leg support. They had his diagnosis totally incorrect. They had his family physician incorrect. When he was in his room, he was never asked or brought any food or water even after being there for 2 hours. The bathroom smelled had a strong smell of urine. I noticed that the garbage cans filled to over flowing in the facility. A doctor from the hospital came to visit us and agreed to release the patient as the facility was asking the patient do things that the drs told him NOT to do. The patient was in need of medication but none was given. The facility said we could leave (after 2 hours) as they had not checked him in anyway. After talking with the Doctor Who had visited us they had stated they had been in there earlier because another woman wasn’t getting her medication.
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Novi CareScout Advisor
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Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
34% of population is 50+ years old, 21% is 65+ years old
The poverty rate is 2% lower for this region compared to the Michigan state average, which is 13%
0% of population identify themselves as Asian, 6% as Hispanic, 81% as White, and 8% as Black
CareScout is not affiliated with the owner or operator(s) of Novi Lakes Health Campus. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Novi by calling (248) 574-5377. There is no cost for this service. We are compensated by the community you select.
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