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Spring Arbor of Steele Creek

13600 South Tryon Street, Charlotte, NC 28278 ·

  • Assisted Living · Memory Care
8.9Community score(0 reviews)Write a review

For pricing and availability(704) 741-0179
For residents and staff(704) 705-2727

Page info provided by: Sharon S. · Last updated Aug 17, 2026

About Spring Arbor of Steele Creek

Spring Arbor of Steele Creek is an Assisted Living community in the Charlotte area that also offers Memory Care. Costs for this community start at $2,800/mo, which is lower than the cost of care in the Charlotte area of $3,803/mo.

At Spring Arbor of Steele Creek, our community is shaped by connection, familiarity, and a focus on everyday living that feels natural. Residents can choose how they spend their time, whether that means joining in activities, spending time with neighbors, or enjoying quieter moments throughout the day.

Support is thoughtfully integrated, allowing residents to maintain their independence while receiving care that evolves alongside their needs. With an emphasis on consistency and individualized attention, our community offers a place where residents can feel comfortable, supported, and truly at ease.

About Spring Arbor of Steele Creek

Spring Arbor of Steele Creek is an Assisted Living community in the Charlotte area that also offers Memory Care. Costs for this community start at $2,800/mo, which is lower than the cost of care in the Charlotte area of $3,803/mo.

At Spring Arbor of Steele Creek, our community is shaped by connection, familiarity, and a focus on everyday living that feels natural. Residents can choose how they spend their time, whether that means joining in activities, spending time with neighbors, or enjoying quieter moments throughout the day.

Support is thoughtfully integrated, allowing residents to maintain their independence while receiving care that evolves alongside their needs. With an emphasis on consistency and individualized attention, our community offers a place where residents can feel comfortable, supported, and truly at ease.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

Pricing for Spring Arbor of Steele Creek

Pricing starts from

$2,800/mo

Your monthly costs at Spring Arbor of Steele Creek will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

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Reviews for Spring Arbor of Steele Creek

8.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

8.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Spring Arbor of Steele Creek and its predecessor, Wickshire, present a mixed picture. Many reviewers express satisfaction with the current management under Spring Arbor, praising the friendly and caring staff, the warm and home-like environment, and the quality of care provided. Specific staff members, such as those in admissions and nursing, receive commendations for their professionalism and dedication. The facility's activities, food service, and overall atmosphere are also highlighted positively by several reviewers, who appreciate the improvements made since the change in ownership. Conversely, some reviews recount negative experiences, particularly during the Wickshire era. Complaints include poor communication, neglect, medication errors, and inadequate care, leading to distressing outcomes for residents. Issues such as theft, staff turnover, and lack of responsiveness are mentioned, with some reviewers expressing frustration over unresolved problems like non-functioning room phones. The transition to Spring Arbor ownership appears to have addressed some concerns, but not all reviewers are convinced of significant improvements. Overall, while many families are pleased with the changes and feel confident in the care their loved ones receive at Spring Arbor, others remain skeptical due to past experiences with Wickshire. The facility's efforts to enhance its services and environment are acknowledged, but the mixed reviews suggest that further improvements may be needed to fully restore trust and satisfaction among all residents and their families.

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Care offered at Spring Arbor of Steele Creek

  • Assisted Living
  • Memory Care

Care services

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance

Care services at Spring Arbor of Steele Creek

  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 12-16 hour nursing
  • Coordination with health care providers
  • Wheelchair accessible

Amenities Spring Arbor of Steele Creek

  • Wi-Fi and internet access
  • Cable TV
  • Kitchenette
  • Private bathroom
  • Telephone in room
  • Furnished
  • Climate control
  • Arts room
  • Business room
  • Walking paths

Amenities Spring Arbor of Steele Creek

  • Wi-Fi and internet access
  • Cable TV
  • Kitchenette
  • Private bathroom
  • Telephone in room
  • Furnished
  • Climate control
  • Arts room
  • Business room
  • Walking paths
  • Fitness room
  • Outdoor programs
  • Activity room
  • Outdoor common space
  • Library
  • Movie room
  • Movie nights
  • Spa / sauna / wellness room
  • Scheduled daily activities
  • Garden
  • Game room
  • Music program
  • Emergency alert system
  • Resident run activities
  • Transportation and parking
  • Concierge
  • Family support services
  • Housekeeping
  • Laundry
  • Move in coordination
  • All day dining
  • Allergy sensitive
  • Diabetes diet
  • Professional chef
  • Restaurant style dining
  • Dining room
  • Gluten free

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Cory Knight

Charlotte CareScout Advisor

  • 1+ years of experience
  • 127+ families helped

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CareScout Neighborhood Insights for Charlotte, NC (28278)

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CareScout is not affiliated with the owner or operator(s) of Spring Arbor of Steele Creek. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Charlotte by calling (704) 741-0179. There is no cost for this service. We are compensated by the community you select.

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