Lynn
January 2026
Terrible turnover of staff. Many nurses have left; therefore, they are using agency nurses which at times have given inadequate care. Ashford nurses have neglected to make sure they answer the pharmacy if refills are needed or contact the doctor if a new script is required. At times, meal delivery has been extremely late. Many times, the meal is not complete. Substituting food is one thing, serving a plate full of vegetables with little meat is another. Not acceptable, and I doubt their nutritionist would approve of the meal. The laundry rooms are dirty. There is always a pile of clothing left in the laundry room. The aides seem incapable of making sure a resident receives all their clothing back. No regard to their personal property! Aides are not very responsive at times. You could wait forever to receive help to the bathroom and assisted showers are regularly missed. They will listen to your complaints, but do not expect anything to change.

















