EJ
October 2025
What is presented & what you see are two different things. Pay attention and be diligent. I do not trust the administration.
5055 Thompson Road, Columbus, OH 43230 ·
Page info provided by: Sharon S. · Last updated Jul 24, 2026
Our Home - New Albany is an Assisted Living community in the Columbus area that also offers Memory Care and Independent Living care. Costs for this community start at $2,600/mo, which is lower than the cost of care in the Columbus area of $4,170/mo.
Seize your opportunity to flourish in a place that celebrates you and surrounds you with respect and care. New renovations at Chestnut Hill Senior Living have been thoughtfully designed to help you live your best life filled with dignity, friendship, opportunity, and joy.
There comes a time when we need some extra help in life. The talented, dedicated staff at Chestnut Hill Senior Living are here to provide you the support you need to get back to the lifestyle you love. Our care plans are tailor-made to help you reach your health and wellness goals. No matter what level of care, we are here to help and restore your independence and zest for life!
Pricing starts from
$2,600/mo
Your monthly costs at Our Home - New Albany will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
Wondering if home care might be a better fit?
Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.
CareScout Community Score
Based on CareScout’s proprietary scoring.
What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
The reviews for Our Home New Albany are predominantly positive, highlighting the facility's welcoming environment, attentive staff, and excellent care. Many reviewers commend the staff, including Tara, McKenzie, and others, for their dedication and responsiveness, which provides peace of mind to families. The facility is described as spacious, clean, and inviting, with a focus on natural light and open spaces. Residents and their families appreciate the variety of activities and the quality of the food, with special mentions of the dining staff's efforts to cater to individual preferences. Several reviews emphasize the facility's commitment to personalized care, particularly for residents with memory issues, and the seamless transition processes for new residents. The leadership's dedication to staff development and resident engagement is also noted, contributing to a positive atmosphere. However, there are a few negative reviews, citing issues such as inadequate staffing, poor communication, and concerns about the handling of dementia patients. Some reviewers mention dissatisfaction with management changes and billing practices. Despite these concerns, many families express gratitude for the care their loved ones receive and recommend the facility for its supportive community and comprehensive services. Overall, Our Home New Albany is praised for its caring staff, clean environment, and commitment to resident well-being, making it a favored choice for many families seeking assisted living and memory care services.
Overall rating
2.0 (1 review)
EJ
October 2025
What is presented & what you see are two different things. Pay attention and be diligent. I do not trust the administration.
CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Columbus CareScout Advisor
| Grove City | $3,702 |
| Hilliard | $3,700 |
| Dublin | $4,099 |
| Westerville | $4,144 |
| Canal Winchester | $3,944 |
| New Albany | $3,721 |
| Pickerington | $4,003 |
| Powell | $3,891 |
| Lewis Center | $4,054 |
| Pataskala | $4,169 |
Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
33% of population is 50+ years old, 14% is 65+ years old
The poverty rate is 7% lower for this region compared to the Ohio state average, which is 13%
4% of population identify themselves as Asian, 3% as Hispanic, 74% as White, and 18% as Black
CareScout is not affiliated with the owner or operator(s) of Our Home - New Albany. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Columbus by calling (614) 454-4058. There is no cost for this service. We are compensated by the community you select.
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