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Our Home - New Albany

5055 Thompson Road, Columbus, OH 43230 ·

  • Assisted Living · Memory Care · Independent Living
8.9Community score(1 review)Write a review

For pricing and availability(614) 454-4058
For residents and staff(614) 439-3218

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About Our Home - New Albany

Our Home - New Albany is an Assisted Living community in the Columbus area that also offers Memory Care and Independent Living care. Costs for this community start at $2,600/mo, which is lower than the cost of care in the Columbus area of $4,170/mo.

Seize your opportunity to flourish in a place that celebrates you and surrounds you with respect and care. New renovations at Chestnut Hill Senior Living have been thoughtfully designed to help you live your best life filled with dignity, friendship, opportunity, and joy.

There comes a time when we need some extra help in life. The talented, dedicated staff at Chestnut Hill Senior Living are here to provide you the support you need to get back to the lifestyle you love. Our care plans are tailor-made to help you reach your health and wellness goals. No matter what level of care, we are here to help and restore your independence and zest for life!

About Our Home - New Albany

Our Home - New Albany is an Assisted Living community in the Columbus area that also offers Memory Care and Independent Living care. Costs for this community start at $2,600/mo, which is lower than the cost of care in the Columbus area of $4,170/mo.

Seize your opportunity to flourish in a place that celebrates you and surrounds you with respect and care. New renovations at Chestnut Hill Senior Living have been thoughtfully designed to help you live your best life filled with dignity, friendship, opportunity, and joy.

There comes a time when we need some extra help in life. The talented, dedicated staff at Chestnut Hill Senior Living are here to provide you the support you need to get back to the lifestyle you love. Our care plans are tailor-made to help you reach your health and wellness goals. No matter what level of care, we are here to help and restore your independence and zest for life!

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

Pricing for Our Home - New Albany

Pricing starts from

$2,600/mo

Your monthly costs at Our Home - New Albany will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

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Reviews for Our Home - New Albany

8.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

8.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Our Home New Albany are predominantly positive, highlighting the facility's welcoming environment, attentive staff, and excellent care. Many reviewers commend the staff, including Tara, McKenzie, and others, for their dedication and responsiveness, which provides peace of mind to families. The facility is described as spacious, clean, and inviting, with a focus on natural light and open spaces. Residents and their families appreciate the variety of activities and the quality of the food, with special mentions of the dining staff's efforts to cater to individual preferences. Several reviews emphasize the facility's commitment to personalized care, particularly for residents with memory issues, and the seamless transition processes for new residents. The leadership's dedication to staff development and resident engagement is also noted, contributing to a positive atmosphere. However, there are a few negative reviews, citing issues such as inadequate staffing, poor communication, and concerns about the handling of dementia patients. Some reviewers mention dissatisfaction with management changes and billing practices. Despite these concerns, many families express gratitude for the care their loved ones receive and recommend the facility for its supportive community and comprehensive services. Overall, Our Home New Albany is praised for its caring staff, clean environment, and commitment to resident well-being, making it a favored choice for many families seeking assisted living and memory care services.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

2.0 (1 review)

EJ

October 2025

What is presented & what you see are two different things. Pay attention and be diligent. I do not trust the administration.

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Care offered at Our Home - New Albany

  • Assisted Living
  • Memory Care
  • Independent Living

Care services

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at Our Home - New Albany

  • Specialized memory care programmingReminiscence program
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Wheelchair accessible
  • Cognitive learning center

Amenities Our Home - New Albany

  • Cable TV
  • Furnished
  • Kitchenette
  • Climate control
  • Telephone in room
  • Wi-Fi and internet access
  • Private bathroom
  • Community-sponsored activitiesCooking classes, Dances, Live well programs, Bible study group, Wine tasting, Happy hour, Birthday parties, Holiday parties, Trivia games, Live music events, Walking club, Cooking club, Karaoke, Cards / pinochle club, Garden club
  • Library
  • Scheduled daily activities

Amenities Our Home - New Albany

  • Cable TV
  • Furnished
  • Kitchenette
  • Climate control
  • Telephone in room
  • Wi-Fi and internet access
  • Private bathroom
  • Community-sponsored activitiesCooking classes, Dances, Live well programs, Bible study group, Wine tasting, Happy hour, Birthday parties, Holiday parties, Trivia games, Live music events, Walking club, Cooking club, Karaoke, Cards / pinochle club, Garden club
  • Library
  • Scheduled daily activities
  • Outdoor programs
  • Spa / sauna / wellness room
  • Outdoor common space
  • Transportation and parking
  • Walking paths
  • Arts room
  • Fitness room
  • Emergency alert system
  • Business room
  • Music program
  • Resident run activities
  • Volunteer programs
  • Game room
  • Day trips
  • Movie room
  • Garden
  • Fitness programsYoga / Chair Yoga, Stretching Classes
  • Movie nights
  • Activity room
  • Faith BasedDevotional activities offsite, Catholic services
  • Family support services
  • Concierge
  • Continuing learning experience
  • Laundry
  • Housekeeping
  • Move in coordination
  • Allergy sensitive
  • Restaurant style dining
  • Café/bistro
  • Diabetes diet
  • International cuisine
  • Vegetarian
  • All day dining
  • Low sodium
  • Professional chef
  • Grill
  • Dining room
  • Gluten free

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Angie Haynes
Angie Haynes

Columbus CareScout Advisor

  • 1+ years of experience
  • 30+ families helped

Senior living tools

CareScout Neighborhood Insights for Columbus, OH (43230)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Bickford Of Upper Arlington, Image 1

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Brookdale Trillium Crossing, Image 1

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Sunrise of Dublin, Image 1

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The Avalon of New Albany, Image 1

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Harmony Gardens , Image 1

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The Gables of Westerville, Image 1

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The Ashford on Broad, Image 1

The Ashford on Broad

From $2,300/mo

9.8
4801 East Broad Street, Columbus, OH, 43213
Assisted Living · Independent Living

Located near shopping, dining, and beautiful Whitehall Community Park, The Ashford on Broad is an ideally located independent and assisted living community in Columbus, OH. The cost of assisted living starts at $3,459 per month and includes a choice of studio or one-bedroom apartments, as well as utilities such as WIFI, gas, electric, and water, and many more convenient features. The cost of living at The Ashford on Broad is more affordable than the average cost of $4,170 per month for assisted living in the Columbus area. Residents of the senior living community enjoy home-style meals served in a bistro or community dining room, housekeeping and laundry services, as well as personalized care plans that ensure each individual receives adequate help with daily activities. The assisted living facility focuses on independence, community, and personalization. Each resident has a primary caregiver who understands their individual needs and can assist with activities of daily living (ADLs), such as bathing and dressing. Residents of all care levels benefit from daily scheduled exercise programs, social and creative activities, and events for special occasions. Seniors can relax with a book in the library, join neighbors and friends at happy hour, participate in a religious service or intergenerational program, or hop on the community bus for a weekly outing to nearby shops and restaurants. This pet-friendly senior living facility is packed with opportunities for residents to enjoy a vibrant, independent life regardless of their required level of assistance.…

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CareScout is not affiliated with the owner or operator(s) of Our Home - New Albany. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Columbus by calling (614) 454-4058. There is no cost for this service. We are compensated by the community you select.

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