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Mill Run - An Optalis Health & Rehabilitation Center

3399 Mill Run Drive, Hilliard, OH 43026 ·

  • Assisted Living · Nursing Home
9.3Community score(2 reviews)Write a review

For pricing and availability(614) 454-4058
For residents and staff(614) 527-3000

About Mill Run - An Optalis Health & Rehabilitation Center

Mill Run - An Optalis Health & Rehabilitation Center is an Assisted Living community in the Hilliard area that also offers Nursing Home care. Estimated costs for this community start at $5,800/mo, which is higher than the cost of care in the Hilliard area of $5,294/mo.

Mill Run is Hilliard’s most esteemed and established provider, offering the only full continuum of care in the Hilliard, Ohio area. The center’s unique size of 66 well-appointed skilled nursing and rehabilitation beds allows for a relaxing and comfortable environment. Three beautiful courtyards offer plentiful outdoor space for relaxation and reflection.

Located just outside of Columbus, off Fishinger Road in Hilliard, we offer short-term rehabilitation stays, outpatient rehabilitation, assisted living, and skilled nursing. Our staff is well known for its friendliness, and each associate is committed to ensuring you have the best possible experience when you stay with us.

About Mill Run - An Optalis Health & Rehabilitation Center

Mill Run - An Optalis Health & Rehabilitation Center is an Assisted Living community in the Hilliard area that also offers Nursing Home care. Estimated costs for this community start at $5,800/mo, which is higher than the cost of care in the Hilliard area of $5,294/mo.

Mill Run is Hilliard’s most esteemed and established provider, offering the only full continuum of care in the Hilliard, Ohio area. The center’s unique size of 66 well-appointed skilled nursing and rehabilitation beds allows for a relaxing and comfortable environment. Three beautiful courtyards offer plentiful outdoor space for relaxation and reflection.

Located just outside of Columbus, off Fishinger Road in Hilliard, we offer short-term rehabilitation stays, outpatient rehabilitation, assisted living, and skilled nursing. Our staff is well known for its friendliness, and each associate is committed to ensuring you have the best possible experience when you stay with us.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

Pricing for Mill Run - An Optalis Health & Rehabilitation Center

$5,800/mo

Estimated starting prices by room type

  • Private Room$5,800/mo
  • Studio$6,800/mo
  • One Bedroom$8,000/mo

Your monthly costs at Mill Run - An Optalis Health & Rehabilitation Center will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

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Reviews for Mill Run - An Optalis Health & Rehabilitation Center

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.3

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

Mill Run Rehabilitation Center receives mixed reviews. Many praise the facility for its cleanliness, friendly staff, and quality care. The rooms are described as nice and well-maintained, with good food and a variety of activities available. Some reviewers highlight the excellent care provided by the staff, noting their professionalism and attentiveness. The therapy services, including occupational and physical therapy, are commended for their effectiveness. However, there are significant concerns raised by others. Some reviewers report inadequate staffing, leading to slow response times and neglect of patients' needs. Issues such as medication delays, lack of proper charting, and insufficient attention to hygiene are mentioned. Several reviewers express dissatisfaction with the management, citing a lack of accountability and poor communication. Complaints about maintenance issues, such as broken fixtures and unclean rooms, are also noted. Some reviewers describe negative experiences with specific staff members, mentioning rude behavior and inadequate training. Overall, while some find Mill Run Rehabilitation Center to be a supportive and caring environment, others caution against using the facility due to concerns about patient safety and quality of care.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

3.0 (2 reviews)

Jeanette

March 2026

For me I had severe trust issue with leaving my loved one with a Stranger. Fortunately for our family We were dealing with Stacey F. She made us feel comfortable and at ease. This was truly a blessing. Stacey was incredibly caring, honest, friendly, made great suggestions, truthworthy, had patience and helped me with any concerns that I had. Stacey went way above to make sure my husband was well taken care of. What an excellent care taker Stacey was and is . I never had any concerns or worries.

Nickie

March 2024

If I could give 0 stars I would! They neglected my family member multiple times over the past few weeks leading them to use the bathroom on themselves and left for hours! When we went to the nurses station the nursing staff was on a personal call and was why they didn’t come. We asked them to end their personal call to care for our family and got cursed out in another language. Do NOT take your family here. They will leave them to rot and die. Management was notified and nothing was done. No one cares here!

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Care offered at Mill Run - An Optalis Health & Rehabilitation Center

  • Assisted Living
  • Nursing Home

Care services

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers

Care services at Mill Run - An Optalis Health & Rehabilitation Center

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Non-ambulatory care
  • 24-hour call system
  • Wheelchair accessible

Amenities Mill Run - An Optalis Health & Rehabilitation Center

  • Telephone in room
  • Furnished
  • Emergency alert system
  • Arts room
  • Resident run activities
  • Walking paths
  • Barber / salon
  • Garden
  • Movie nights
  • Laundry

Amenities Mill Run - An Optalis Health & Rehabilitation Center

  • Telephone in room
  • Furnished
  • Emergency alert system
  • Arts room
  • Resident run activities
  • Walking paths
  • Barber / salon
  • Garden
  • Movie nights
  • Laundry
  • Move in coordination
  • Housekeeping
  • Gluten free
  • All day dining
  • Allergy sensitive
  • Diabetes diet
  • Dining room
  • Restaurant style dining

Ask a local senior living advisor a question

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Angie Haynes
Angie Haynes

Hilliard CareScout Advisor

  • 1+ years of experience
  • 30+ families helped

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CareScout Neighborhood Insights for Hilliard, OH (43026)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Danbury Columbus, Image 1

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CareScout is not affiliated with the owner or operator(s) of Mill Run - An Optalis Health & Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Hilliard by calling (614) 454-4058. There is no cost for this service. We are compensated by the community you select.

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