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The Waterford at Plano Assisted Living Community

3401 Premier Drive, Plano, TX 75023 ·

  • Assisted Living · Independent Living
9.5Community score(2 reviews)Write a review

For pricing and availability(972) 846-4470
For residents and staff(972) 423-7400

Page info provided by: The Waterford at Plano Assisted Living Community · Last updated Jul 24, 2026

About The Waterford at Plano Assisted Living Community

The Waterford at Plano Assisted Living Community is an Assisted Living community in the Plano area that also offers Independent Living care. Costs for this community start at $2,165/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

The Waterford at Plano is a vibrant senior living community that places a strong emphasis on comprehensive care and medical services. Managed by Sonida Senior Living, this large community offers a welcoming environment for both assisted and independent living residents. The health care services at The Waterford are extensive, featuring 12-16 hour nursing care, a 24-hour call system, and round-the-clock supervision. Residents benefit from assistance with daily activities, including bathing, dressing, and medication management. The community is well-equipped to cater to non-ambulatory residents and those requiring incontinence care, ensuring peace of mind for families and loved ones.

Nestled in a neighborhood that combines convenience and charm, The Waterford at Plano is surrounded by essential services and delightful amenities. The Eminent Medical Center is just 4.3 miles away, providing easy access to quality healthcare. For everyday needs, CVS Pharmacy is conveniently located less than a mile from the community, making it simple for residents to pick up prescriptions or other essentials.

The surrounding area is rich with dining and leisure options. Residents can enjoy a meal at Chuy's, a local favorite restaurant, or unwind with a cup of coffee at Starbucks, just a short drive away. The neighborhood's diverse demographics and vibrant atmosphere contribute to a welcoming and inclusive community, with nearby parks offering a perfect backdrop for leisurely walks.

The Waterford at Plano has garnered positive reviews, reflecting its commitment to providing a nurturing and engaging environment for its residents. The community boasts an impressive array of amenities, including an arts room, game room, library, and fitness room, catering to a wide variety of interests. Residents can participate in scheduled daily activities, community-sponsored events, and resident-run activities, fostering a strong sense of community and belonging.

With its comprehensive care services and a thriving neighborhood, The Waterford at Plano stands out as an exceptional choice for seniors seeking a supportive and enriching living experience.

About The Waterford at Plano Assisted Living Community

The Waterford at Plano Assisted Living Community is an Assisted Living community in the Plano area that also offers Independent Living care. Costs for this community start at $2,165/mo, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

The Waterford at Plano is a vibrant senior living community that places a strong emphasis on comprehensive care and medical services. Managed by Sonida Senior Living, this large community offers a welcoming environment for both assisted and independent living residents. The health care services at The Waterford are extensive, featuring 12-16 hour nursing care, a 24-hour call system, and round-the-clock supervision. Residents benefit from assistance with daily activities, including bathing, dressing, and medication management. The community is well-equipped to cater to non-ambulatory residents and those requiring incontinence care, ensuring peace of mind for families and loved ones.

Nestled in a neighborhood that combines convenience and charm, The Waterford at Plano is surrounded by essential services and delightful amenities. The Eminent Medical Center is just 4.3 miles away, providing easy access to quality healthcare. For everyday needs, CVS Pharmacy is conveniently located less than a mile from the community, making it simple for residents to pick up prescriptions or other essentials.

The surrounding area is rich with dining and leisure options. Residents can enjoy a meal at Chuy's, a local favorite restaurant, or unwind with a cup of coffee at Starbucks, just a short drive away. The neighborhood's diverse demographics and vibrant atmosphere contribute to a welcoming and inclusive community, with nearby parks offering a perfect backdrop for leisurely walks.

The Waterford at Plano has garnered positive reviews, reflecting its commitment to providing a nurturing and engaging environment for its residents. The community boasts an impressive array of amenities, including an arts room, game room, library, and fitness room, catering to a wide variety of interests. Residents can participate in scheduled daily activities, community-sponsored events, and resident-run activities, fostering a strong sense of community and belonging.

With its comprehensive care services and a thriving neighborhood, The Waterford at Plano stands out as an exceptional choice for seniors seeking a supportive and enriching living experience.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

About Sonida Senior Living

Average Rating

4.2 (29 reviews)

Founded in 1990, Sonida Senior Living is a leading provider of senior services and care across 18 states. Offering independent living, assisted living and memory care at affordable price points, Sonida operates 100 communities. Headed by President and CEO Brandon Ribar, Sonida Senior Living believes is a high-quality mid-market solution.

Sonida knows the key to great care delivery lies in investing in great caregivers; to that end, Sonida provides competitive compensation and benefits, including flexible scheduling and career development opportunities. This helps ensure that talent is nurtured and promoted, so that seniors and their families can have the utmost confidence in the care they receive. Sonida also brings innovative approaches to senior care. For example, their Magnolia Trails™ memory care program helps senior residents with Alzheimer's or dementia embrace the moment. A flexible, custom-tailored approach to each person's needs and preferences, as well as secure settings and comforting environments help seniors with cognitive challenges to live life as fully as possible. Sonida's person-centered approach to senior care gives both residents and their families confidence and peace of mind.

Information on this page is provided by the community.

Pricing for The Waterford at Plano Assisted Living Community

Pricing starts from

$2,165/mo

Your monthly costs at The Waterford at Plano Assisted Living Community will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

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Reviews for The Waterford at Plano Assisted Living Community

9.5

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

9.5

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for The Waterford at Plano present a mixed picture of the facility. Many residents and their families praise the community for its caring and attentive staff, clean environment, and engaging activities. Positive feedback highlights the professionalism and warmth of the staff, with specific mentions of individuals like Tori and Peggy who have been particularly helpful. The facility is described as well-maintained, with good amenities and a welcoming atmosphere that feels like home. Residents appreciate the variety of activities and the quality of food, although some suggest improvements in the dining experience. However, there are significant concerns raised by some reviewers. Complaints include unprofessional and dismissive behavior from front desk staff, inadequate emergency response protocols, and a lack of communication during critical situations, such as hospitalizations. Some residents feel neglected and fear retaliation for voicing concerns. Issues with leadership, particularly involving the Executive Director Tori, are noted, with accusations of being unapproachable and dismissive. There are also concerns about financial transparency and the reliability of advertised services, such as 24-hour emergency monitoring. Overall, while many find The Waterford at Plano to be a supportive and pleasant community, others have experienced serious issues that suggest a need for improved management and communication.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

Reviews left on CareScout

Overall rating

5.0 (2 reviews)

William

December 2023

In the past, I have placed my father and mother into independent and assisted living facilities, and I recently visited about 8 such facilities in North Dallas for two close friends. The Waterford stands out as a very beautiful and elegant facility. The people living here are so supportive of each other, and the staff is excellent. My friends are love living here. A special shout-out goes to Peggy Jackson, the Sales Manager, who was very attentive to what they could afford, and continues to ensure they're having a good experience as residents. In short, there is a lot of life and living going on at the Waterford, and I highly recommend it.

Peggy

September 2023

My mother spent 4 good years at the Waterford in the assisted living area. She was well taken care of. Because of that I brought my friend to tour the Waterford to see if this would be a good fit. They were lovely at the Waterford showing us around the facility and very helpful in giving us good information about the possible rental. As it developed my friend's financial situation made it not possible to make the move. Again I would recommend the Waterford to anyone looking for a very nice facility with very good people there to help.

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Care offered at The Waterford at Plano Assisted Living Community

  • Assisted Living
  • Independent Living

Care services

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers

Care services at The Waterford at Plano Assisted Living Community

  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Incontinence care
  • Non-ambulatory care
  • 24-hour call system
  • 12-16 hour nursing
  • Wheelchair accessible
  • Cognitive learning center

Amenities The Waterford at Plano Assisted Living Community

  • Kitchenette
  • Furnished
  • Wi-Fi and internet access
  • Cable TV
  • Private bathroom
  • Climate control
  • Telephone in room
  • Community-sponsored activitiesBirthday parties, Holiday parties, Wii bowling, Happy hour, Dances, Live music events, Trivia games
  • Garden
  • Music program

Amenities The Waterford at Plano Assisted Living Community

  • Kitchenette
  • Furnished
  • Wi-Fi and internet access
  • Cable TV
  • Private bathroom
  • Climate control
  • Telephone in room
  • Community-sponsored activitiesBirthday parties, Holiday parties, Wii bowling, Happy hour, Dances, Live music events, Trivia games
  • Garden
  • Music program
  • Walking paths
  • Fitness programsStretching Classes, Yoga / Chair Yoga
  • Activity room
  • Day trips
  • Movie nights
  • Barber / salon
  • Movie room
  • Arts room
  • Game room
  • Library
  • Volunteer programs
  • Business room
  • Resident run activities
  • Piano
  • Outdoor programs
  • Scheduled daily activities
  • Patio
  • Fitness room
  • Transportation and parking
  • Emergency alert system
  • Outdoor common space
  • Fireplace
  • Spa / sauna / wellness room
  • Pet-friendlyCats, Medium dogs
  • Faith BasedCatholic services
  • Housekeeping
  • Move in coordination
  • Grocery shopping
  • Concierge
  • Family support services
  • Laundry
  • Allergy sensitive
  • Professional chef
  • Choice menu
  • Restaurant style dining
  • Dining room
  • Low sodium
  • Gluten free
  • Grill
  • All day dining
  • Diabetes diet

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Lauren Ross
Lauren Ross

Plano CareScout Advisor

  • 5 average rating
  • 23+ years of experience
  • 4984+ families helped

Senior living tools

CareScout Neighborhood Insights for Plano, TX (75023)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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