
Mill Pond
"We chose Mill Pond’s memory care unit for our mother, trusting their promise of individualized support as her dementia progressed. Unfortunately, when her needs increased, they admitted they weren’t willing or able to meet them and asked us to move her out. This forced our family to find and fund a new facility, which as you know is an exhausting and costly process. This turmoil for our dear mother could have been avoided with transparency from the start. Their marketing and conversations suggest they can handle advancing dementia, but our experience shows otherwise. Families deserve honesty when making these difficult choices. If you’re considering Mill Pond, ask direct questions and don’t assume they’re prepared for long-term dementia care. We certainly wish we had." - Janine…
