Anonymous
January 2023
We recently toured the facility. It was okay but what struck us were the nice staff and residents. Also the pups were pretty cute. Didn't realize you could have pets in facilities like this.
5800 Old Providence Road , Charlotte, NC 28226 ·
Page info provided by: Sharon S. · Last updated Jul 24, 2026
Brookdale Carriage Club Providence is an Assisted Living community in the Charlotte area that also offers Memory Care, Independent Living, Nursing Home, and Continuing Care Retirement Community care. Costs for this community start at $4,695/mo, which is higher than the cost of care in the Charlotte area of $4,400/mo.
What if you could trade household chores for a community rich in activities, events and programs, personalized service plans that meet your specific needs, and amenities and services that make you wonder if you moved into a destination resort? Located in a quiet, residential neighborhood of Charlotte, North Carolina, at Brookdale Carriage Club Providence, you can. Our continuing care retirement community, or CCRC, has four levels of care on one campus, including independent living, assisted living, memory care, and skilled nursing and rehabilitation. If it sounds too good to be true, you are going to be pleasantly surprised. With restaurant-style dining, a diverse calendar of events, and walking paths and outdoor recreation areas, you or your loved one can have security knowing that our continuum of care options mean you probably won’t have to move somewhere new if your circumstances change in the future. And for your peace of mind, our staff is available 24 hours a day, seven days a week, to be alerted to an emergency.
From the quiet and enchanting 44-acre campus to the rich culture of Charlotte, life at Brookdale Carriage Club Providence is a blend of rural charm with urban convenience. Gather with friends for morning coffee or evening book club meetings in the light-filled lobby with its vaulted ceilings and elegant furnishings. Enjoy nutritious and flavorful meals prepared by our culinary team in the stately dining room, or take in the lakeside views from the comfort of the covered porch. Whether you want to swim in the year-round pool or enjoy a little R&R, you live the lifestyle you want with support available when you need it.
Pricing starts from
$4,695/mo
Your monthly costs at Brookdale Carriage Club Providence will vary depending on room type and the level of care needed. In addition to the monthly fees, there can be a one-time entrance fee. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.
CareScout Community Score
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What families are saying
We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.
Brookdale Carriage Club Providence in Charlotte, NC, receives mixed reviews from residents and their families. Many praise the facility for its beautiful, pastoral setting, friendly staff, and a wide range of amenities, including spacious apartments, walking trails, and a variety of social activities. The community offers a continuum of care, allowing residents to transition from independent living to assisted living and memory care as needed, which is appreciated by many families. However, several reviews highlight significant concerns. Some residents and their families report issues with maintenance, such as slow repairs and outdated facilities. The quality of food is frequently criticized, with some attributing the problem to corporate decisions. Staffing issues are also mentioned, with reports of understaffing and inadequate care, particularly in the skilled nursing and memory care units. Instances of poor communication and billing errors have been noted, along with allegations of racial discrimination among staff. Despite these challenges, many residents express satisfaction with the community, citing the caring nature of the staff and the overall positive atmosphere. The facility's efforts to engage residents in activities and provide a supportive environment are acknowledged. However, the negative experiences, particularly in terms of care quality and facility maintenance, suggest areas for improvement to enhance the overall resident experience.
Overall rating
4.0 (1 review)
Anonymous
January 2023
We recently toured the facility. It was okay but what struck us were the nice staff and residents. Also the pups were pretty cute. Didn't realize you could have pets in facilities like this.
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Charlotte CareScout Advisor
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Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.
35% of population is 50+ years old, 18% is 65+ years old
The poverty rate is 5% lower for this region compared to the North Carolina state average, which is 13%
1% of population identify themselves as Asian, 8% as Hispanic, 88% as White, and 5% as Black
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