
Marvella
From $4,100/mo
"My mom had lived in Marvella’s Memory Care for 15 mo when they forced her to leave because she needed a wheelchair. While moving my mom's belongings out of her room, I discovered an enormous rodent infestation. There was solid sheet of droppings under the cushions of her couch. Much of the interior fabric was eaten away. There were droppings inside my mom's bed frame and along her headboard. The infestation created a serious health risk to my mom as well as other residents. Hantavirus is contracted by breathing air contaminated with rodent feces. It can be fatal. After my mom left, Marvella informed me they kept her damage deposit because there was damage to her carpet. There was a blood stain where my mom fell and hit her head. Marvella’s policy must be that Memory Care residents are required to clean up their own biohazardous fluids. When I realized the staff was never going to clean it up, I scrubbed it, but it did leave a stain, so my mom was penalized. Shame on you, Marvella." - Susan…








