Independent Living in Mendota Heights, Minnesota

"My Mother spent about a year and a half at the Preserve both in Assisted Living and in Memory Care. Poor management, high staff turnover, understaffing and lack of expertise led to a very dangerous situation. After her second hospital stay with serious injuries, we found another place. I deeply regret leaving her there as long as we did. The worst part was that there was no accountability and no effort by the management to work toward any improvements. I can only hope that since she left there two years ago things have changed, but based on my family's experience there I would never recommend this place to anybody." - Wendy… Read more

Heritage of Edina is an unmatched blend of historic elegance and exceptional service, exemplifying the grace and grandeur of a bygone era. Its Senior Living Community offers personalized service throughout its residents' lives: from independent to end of life care.… Read more

"The memory aids seem to talk alot to each other and are not concerned with what is on the TV. They seem to use the TV as a 'babysitter' . Also the aids are very defensive and kind of mouthy when called out on anything. Other staff stops in just to talk to people on duty and have been known to use 4 letter words and talk loudly. The staff seem to do well with activities but the aids don't seem to care or follow thru with the care. I was told by one aid that it wasn't her job to change the channel on the TV when I said that TV was showing something inappropriate. (third time mentioning inappopriate TV) That it was the responsiblity of the person who just finished interacting with the residents. Remember I said mouthy? The staff seem to want better than the untrained aids are giving. The aids have been nice to the patients when outside people are present but I wonder about when no one is around." - Janell… Read more