
Marbella Chico
From $4,788/mo
"It is hard to write this because not all of our experience with Prestige, now Marbella Assisted living was negative. Many good people work there and gave our Mom loving care. It is upper management and the owners that are the exception. During Mom's very last month of life she deserved the highest level of comfort and care. Sadly, a heavy corporate shift towards maximizing profit completely stripped that away. We experienced this focus on the bottom line firsthand. In an effort to save money, we moved Mom from her one-bedroom unit into a smaller studio space. Within a very short time, corporate management raised the rent on the studio, erasing the cost savings gained in the downsizing. We were forced to move Mom during her final days because of Marbella's inflexible rules to not crush pain meds when Mom couldn't swallow pills any longer. Marbella would not bring in help to clean Mom's ears so she could hear us. Roseleaf Gardens did both and charged $2,500 less for same service." - Mike…




