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Ortega Gardens Memory Care Community

5760 Timuquana Road, Jacksonville, FL 32210 ·

  • Memory Care
8.9Community score(0 reviews)Write a review

For pricing and availability(855) 866-7661
For residents and staff(904) 701-7227

Page info provided by: Sharon S. · Last updated Jul 24, 2026

About Ortega Gardens Memory Care Community

Ortega Gardens Memory Care Community is a Memory Care community in the Jacksonville area. Costs for this community start at $5,355/mo, which is higher than the cost of care in the Jacksonville area of $4,425/mo.

Our mission is to enhance and enrich the lives of individuals living with dementia through a loving and person centered approach to memory care. We believe that individuals living with dementia deserve to live a life that is full of joy, purpose, and dignity. Our goal is to provide a safe, loving, and supportive environment that promotes physical, spiritual, emotional, and mental health.

At the heart of our mission is a commitment to love. We create a warm and welcoming environment where individuals living with dementia feel valued. We believe that love is the key to unlocking the potential for joy and fulfillment in the lives of individuals living with dementia. As a team dedicated to dementia care we are committed to providing compassionate loving care that promotes physical, spiritual, emotional and mental health. As you search for the perfect memory care community for you or a loved one to reside, click the image to explore, and use the contact form to schedule a tour.

At Ortega Gardens, we emphasize the comfort of a homelike environment, designed to be nurturing and familiar. We encourage each resident to incorporate favorite comforts of home into their accommodations, making each room personal and unique to your loved one. Common areas are warm and welcoming, encouraging our residents to visit and relax in many of the comfortable areas throughout the community.

About Ortega Gardens Memory Care Community

Ortega Gardens Memory Care Community is a Memory Care community in the Jacksonville area. Costs for this community start at $5,355/mo, which is higher than the cost of care in the Jacksonville area of $4,425/mo.

Our mission is to enhance and enrich the lives of individuals living with dementia through a loving and person centered approach to memory care. We believe that individuals living with dementia deserve to live a life that is full of joy, purpose, and dignity. Our goal is to provide a safe, loving, and supportive environment that promotes physical, spiritual, emotional, and mental health.

At the heart of our mission is a commitment to love. We create a warm and welcoming environment where individuals living with dementia feel valued. We believe that love is the key to unlocking the potential for joy and fulfillment in the lives of individuals living with dementia. As a team dedicated to dementia care we are committed to providing compassionate loving care that promotes physical, spiritual, emotional and mental health. As you search for the perfect memory care community for you or a loved one to reside, click the image to explore, and use the contact form to schedule a tour.

At Ortega Gardens, we emphasize the comfort of a homelike environment, designed to be nurturing and familiar. We encourage each resident to incorporate favorite comforts of home into their accommodations, making each room personal and unique to your loved one. Common areas are warm and welcoming, encouraging our residents to visit and relax in many of the comfortable areas throughout the community.

AI-generated description based on CareScout's proprietary data. Contact a CareScout representative to learn more.

Pricing for Ortega Gardens Memory Care Community

Pricing starts from

$5,355/mo

Your monthly costs at Ortega Gardens Memory Care Community will vary depending on room type and the level of care needed. Click the button above to connect with your CareScout Local Advisor for more accurate pricing.

Wondering if home care might be a better fit?

Sometimes staying at home with personalized care can be the better choice. Compare home care and assisted living options to see what fits your needs.

Reviews for Ortega Gardens Memory Care Community

8.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

About CareScout Community Score

8.9

CareScout Community Score

Based on CareScout’s proprietary scoring.

The CareScout Community Score is calculated using our proprietary rating system, created to help families make well-informed choices about senior living options. This score is determined using a comprehensive set of criteria, including sentiment analysis of online ratings and reviews, user-submitted feedback on CareScout.com, completeness of the community profile, input from employees and local advisors, a community's contracted status with CareScout, and the frequency of visits to the community's website and location. Communities can earn a maximum score of 10.

To read more about CareScout Community Score, click here

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a CareScout representative for details.

The reviews for Ortega Gardens present a mixed picture, with both positive and negative experiences shared by residents and their families. On the positive side, many reviewers praise the facility for its specialized memory care, compassionate staff, and well-structured environment. Families appreciate the separate "neighborhoods" for residents at different stages of dementia, which fosters a sense of community and tailored care. The staff is often described as caring, professional, and dedicated, with particular commendations for individuals like Wendy and Sharon. The facility is noted for its cleanliness, welcoming atmosphere, and engaging activities, providing peace of mind to families. Conversely, some reviews highlight significant concerns, including management issues, frequent staff turnover, and inadequate care. Complaints about unprofessional behavior, lack of communication, and unmet promises are common. Some reviewers mention incidents of neglect, such as residents being found unclean or unattended. There are also reports of missing personal items and dissatisfaction with weekend activities. A few reviews express disappointment with the facility's handling of employment records and hiring processes. Overall, while many families have had positive experiences with Ortega Gardens, others have encountered challenges that raise concerns about the consistency of care and management practices. Prospective residents and their families are advised to visit the facility, engage with staff, and consider both positive and negative feedback when making a decision.

  • Activities
  • Care services
  • Cleanliness
  • Facilities
  • Dining services
  • Resident satisfaction
  • Staff
  • Value

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Care offered at Ortega Gardens Memory Care Community

  • Memory Care

Care services

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision

Care services at Ortega Gardens Memory Care Community

  • Specialized memory care programmingSensory-based programs
  • Mild cognitive impairment
  • Dementia care
  • Dementia waiver
  • Medication management
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Caregivers languages spokenEnglish
  • Diabetes care
  • Incontinence care
  • Non-ambulatory care
  • Hospice waiver
  • 24-hour call system
  • 12-16 hour nursing
  • Coordination with health care providers
  • Wheelchair accessible
  • Cognitive learning center

Amenities Ortega Gardens Memory Care Community

  • Wi-Fi and internet access
  • Cable TV
  • Kitchenette
  • Private bathroom
  • Climate control
  • Telephone in room
  • Furnished
  • Activity room
  • Community-sponsored activitiesDances, Walking club, Cooking classes, Book club, Birthday parties, Garden club, Holiday parties, Resident band or musicians, Cards / pinochle club, Wii bowling, Trivia games, Cooking club, Happy hour, Quilting or sewing club, Karaoke, Live music events, Bible study group
  • Business room

Amenities Ortega Gardens Memory Care Community

  • Wi-Fi and internet access
  • Cable TV
  • Kitchenette
  • Private bathroom
  • Climate control
  • Telephone in room
  • Furnished
  • Activity room
  • Community-sponsored activitiesDances, Walking club, Cooking classes, Book club, Birthday parties, Garden club, Holiday parties, Resident band or musicians, Cards / pinochle club, Wii bowling, Trivia games, Cooking club, Happy hour, Quilting or sewing club, Karaoke, Live music events, Bible study group
  • Business room
  • Outdoor programs
  • Resident run activities
  • Walking paths
  • Arts room
  • Movie nights
  • Transportation and parking
  • Garden
  • Volunteer programs
  • Fitness programsStretching Classes, Tai Chi, Yoga / Chair Yoga
  • Library
  • Outdoor common space
  • Day trips
  • Music program
  • Movie room
  • Spa / sauna / wellness room
  • Fitness room
  • Scheduled daily activities
  • Emergency alert system
  • Game room
  • Faith BasedChristian services, Catholic services
  • Family support services
  • Continuing learning experience
  • Concierge
  • Housekeeping
  • Move in coordination
  • Laundry
  • Professional chef
  • Gluten free
  • Vegetarian
  • Allergy sensitive
  • Kosher meals
  • Dining room
  • Restaurant style dining
  • Grill
  • Low sodium
  • Diabetes diet
  • Café/bistro
  • Pureed meals
  • International cuisine
  • All day dining

Ask a local senior living advisor a question

CareScout offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask – they're here to help!

Brian Sheridan
Brian Sheridan

Jacksonville CareScout Advisor

  • 5 average rating
  • 8+ years of experience
  • 2613+ families helped

Senior living tools

CareScout Neighborhood Insights for Jacksonville, FL (32210)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

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Allegro Fleming Island, Image 1

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Brookdale Avondale, Image 1

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Brookdale Crown Point, Image 1

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Brookdale Southpoint, Image 1

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Some Place Like Home 2, Image 1

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2307 Smullian Trail N, Jacksonville, FL, 32217
Memory Care

Some Place Like Home 2 offers a welcoming and supportive environment for seniors, emphasizing exceptional care and medical services. Located at 2307 Smullian Trail N, in a charming neighborhood, this small community is designed to provide peace of mind and a high quality of life for its residents. The health care services at Some Place Like Home 2 are comprehensive and tailored to meet individual needs. Residents benefit from 24-hour supervision, assistance with daily activities such as bathing, dressing, and transfers, as well as medication management. The community also coordinates with healthcare providers to ensure seamless care. Specialized services like dementia and hospice waivers are available to support those with specific medical conditions, ensuring that every resident receives the appropriate level of care. The community is nestled in a vibrant neighborhood with convenient access to essential services. The VA Outpatient Clinic - Southpoint, just 2.5 miles away, provides excellent medical care, while Walgreens pharmacy, only 2 miles from the community, ensures that medication needs are easily met. For spiritual needs, Holy Family Catholic School is located 4.4 miles away. Residents can enjoy dining at nearby restaurants like Chipotle Mexican Grill, a mere 2 miles away, or relax at The Coffee Grinder café, 4 miles from the community. Recreational and social activities are abundant at Some Place Like Home 2. The community features walking paths and a garden, perfect for leisurely strolls and enjoying nature. Movie nights and scheduled daily activities, along with community-sponsored events, keep residents engaged and entertained. Transportation arrangements are available, making it easy for residents to explore the surrounding area or attend appointments. In this diverse neighborhood, the demographic composition includes a mix of cultures, with a predominantly white population, alongside African American, Asian, and Hispanic communities. The area boasts a median income of $67,701 and a life expectancy of 76 years, reflecting a stable and thriving community. Although Some Place Like Home 2 is not a new construction, it remains a cherished place for seniors, providing a warm and caring atmosphere. For those interested in experiencing this inviting community firsthand, scheduling a tour is a simple and worthwhile step. Visit [here](https://www.seniorly.com?section=schedule-tour) to arrange a tour and see why Some Place Like Home 2 could be the perfect place for your loved ones to call home.…

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Starling at San Jose, Image 1

Starling at San Jose

From $6,495/mo

9.8
9075 San Jose Boulevard, Jacksonville, FL, 32257
Assisted Living · Memory Care

Starling at San Jose is a senior living community in Jacksonville, FL, that offers assisted living and memory care. The cost of the assisted living community begins at $3,695 per month for studio accommodations, which is well below the Jacksonville, FL, $4,425 average monthly cost of assisted living. Studio, one-bedroom, and two-bedroom apartments are available, and all of these well-appointed living spaces include kitchenettes, housekeeping service, and emergency response systems. In order to help residents maintain their independence, Starling at San Jose creates specialized care plans tailored to meet individual needs. Whether residents need assistance with medication management, toileting, or mobility, certified caregivers are available 24/7 to help with activities of daily living (ADLs). The luxurious amenities and dynamic event calendar at this memory care and assisted living property have been carefully selected to meet the expectations of seniors desiring an active lifestyle. In addition to having access to visiting physicians, Starling at San Jose has on-site rehabilitation services for physical, speech, and occupational therapy. At the wellness center, residents increase their strength and balance by participating in instructor-led classes, using state-of-the-art fitness equipment. When residents are in need of pampering, the nail salon and spa with its dedicated massage room is eager to assist. Starling at San Jose's chefs don't just make food, they craft culinary experiences that residents will want to tell their family members about. Between the elegant dining room, casual bistro and bar, and private dining room, residents have multiple venues where they can enjoy gourmet meals crafted from fresh, seasonal ingredients. The luxurious amenities, stimulating activities, and fine dining at this memory care and assisted living facility ensures residents wake up every morning excited for another fulfilling day surrounded by like-minded companions.…

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The Windsor At Ortega, Image 1

The Windsor At Ortega

From $4,325/mo

9.9
5939 Roosevelt Boulevard, Jacksonville, FL, 32244
Assisted Living · Memory Care

At The Windsor at Ortega, we offer two senior living solutions: assisted living and memory care. Every resident we serve enjoys amenities, services, and programs tailored to their unique history, preferences, and needs. Here, you'll find residents taking advantage of amenities such as a private movie theater, salon and spa, and outdoor courtyard with lush landscaping. The Windsor at Ortega has been designed to change the way you age. Our residence is welcoming, beautiful, and encourages independence for everyone here. Every detail makes a difference. For example, thanks to natural, non-glare lighting, low-pile carpet, and intentional color selection, residents enjoy an environment that decreases falls while increasing their vibrancy in lf Exceptional Assisted Living in Jacksonville, FL Our team has reimagined traditional assisted living in Jacksonville, FL, giving residents every chance to be independent, make their own decisions, and pursue a lifestyle they love. Our caregivers are there around-the-clock to provide just the right amount of assistance with personal care tasks such as bathing, dressing, and medication management. Residents find the extra support gives them more energy and confidence to take on a day full of new friends and new opportunities. Our stunning 2-story design features floor-to-ceiling windows, plenty of natural light, and amenities like a post office area, a bistro stocked with coffee, tea, and snacks, and outdoor space where residents can connect with nature. Everyone enjoys gathering in the living room and the dining room, catching up with friends over a cup of coffee or a meal. Residents at The Windsor enjoy exceptional assisted living in Jacksonville, FL, thanks to a vibrant event calendar full of daily activities, events, and trips. You can find Windsor residents learning more about local history at a presentation, working on creation during an art workshop, singing along to favorite tunes during a live performance, or taking a trip to get some shopping done. We design daily events and programs to make life more fun, enhance wellness, and connect with neighbors.…

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CareScout is not affiliated with the owner or operator(s) of Ortega Gardens Memory Care Community. The information above has not been verified or approved by the owner or operator. For exact details, connect to a CareScout Local Advisor in Jacksonville by calling (855) 866-7661. There is no cost for this service. We are compensated by the community you select.

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